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Dynamics 365 Field Service resources

Analyst resources

Forrester Consulting: Total Economic ImpactTM of Microsoft Dynamics 365 Field Service

Gartner has recognised Microsoft as a Leader in the 2020 Magic Quadrant for Field Service Management.

Estimate the Total Economic Impact™ of Microsoft Dynamics 365 Field Service for your company with an ROI calculator.


Remote Service: Modernise Your Operations with Mixed Reality

Transform Your Field Service with IoT, AI, and Mixed Reality

5 Innovative Ways Industry Leaders Modernise Their Field Service

Digitally Transform Your Field Service: 5 Case Studies from Manufacturing

5 Ways to Know if Connected Field Service is Right for Your Business

A Quick-Start Guide to Building Resiliency with Customers


Introduction to Dynamics 365 Field Service

Creating Smart Buildings and Cities of the Future

Transition to Proactive and Connected Field Service

Adapt to a Rapidly Changing Environment

How to Foster Customer Relationships at a Critical Time

Keep Consumers Connected with Your Business


Get started with Field Service Mobile

Configure Field Service

Configure bookable resources in Field Service

Take the next step