Dynamics 365 Field Service resources
Explore analyst research and other resources to learn more about Dynamics 365 Field Service.
Analyst research and tools
Microsoft is named a Leader in the August 2021 Gartner® Magic Quadrant™ for Field Service Management.
See Forrester Consulting: The Total Economic Impact™ of Microsoft Dynamics 365 Field Service.
Estimate the Total Economic Impact™ of Dynamics 365 Field Service with an ROI calculator.
Field Service e-books
5 Ways to Know If Connected Field Service Is Right for Your Business
9 Ways to Make Your Field Service Organisation a Profit Centre
Remote Service: Modernise Your Operations with Mixed Reality
A Quick-Start Guide to Delivering Always-On, Always Exceptional Service
A Quick-Start Guide to Building Resiliency with Customers
See Field Service in action
Siemens Smart Infrastructure reimagines the field service experience.
Read the story
NAVCO optimises resource scheduling, boosts efficiency, and meets SLAs with Field Service.
Read the story
chemo@home streamlines coordination of mobile medical staff with Dynamics 365.
Read the story
Midwest Industrial Supply boosts productivity with Dynamics 365.
Read the story
Evoqua Water Technologies, a century-old company, reinvents itself for the digital age with Dynamics 365.
Read the story
Sandvik Coromant combines human and digital intelligence into a predictive analytics solution with Dynamics 365.
Read the story
Penrith City Council delivers on its Customer Promise initiative with Dynamics 365.
Read the story
Linx carried out a digital transformation in the Brazilian retail market with Dynamics 365.
Read the storyWebinars
Training
Get started with Field Service Mobile
Configure Field Service
Configure bookable resources in Field Service
Get started with Dynamics 365 Field Service
Gartner Magic Quadrant for Field Service Management, 31 August 2021, Jim Robinson and Naved Rashid.
GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any supplier, product or service depicted in its research publications and does not advise technology users to select only those suppliers with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
How can we help?
Contact a Dynamics 365 sales representative or Microsoft partner to:
-
See a live demo.
-
Set up a free trial.
-
Get answers and expert guidance.
-
Start transforming your business processes.
Thanks for requesting a call
A sales representative or Microsoft partner will be in touch within four business days.
Try Dynamics 365 Field Service for free
Discover how to deliver exceptional service and earn customers for life. In this trial, you’ll learn how to:
-
Increase employee productivity with real-time recommendations.
-
Remotely detect and resolve issues before they become a problem.
-
Improve proactive service with AI-based suggestions.
-
Automatically create and schedule work orders based on triggers.
-
Gain customer insights with automated customer surveys.
Dynamics 365 Field Service
Let's get started
Enter your email to start your free trial.