Dynamics 365 Intelligent Order Management

Turn order fulfillment into a competitive advantage

Meet your growing digital commerce needs and scale easily while supporting the latest fulfillment methods.

Adapt quickly and fulfil efficiently

Deliver on your order promise

Automate and optimise fulfilment using AI and real-time stock, proactively overcome disruptions by reconfiguring order flows, and rapidly scale with prebuilt connectors.

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Automate and optimise fulfilment

Use rule-based fulfilment orchestration, with real-time stock and AI, to optimise order flows with effective exception handling.

Adapt quickly to changing business models

Easily model and automate responses to fulfillment constraints using the embedded drag-and-drop policy designer to configure order flows.

Enhance your customers' experience

Increase customer satisfaction by providing greater flexibility, improved transparency, and on-time delivery every time.

Manage the entire order lifecycle

Gain real-time insights into every order, from intake to delivery, using customisable integrated dashboards.

Get up and running quickly

Scale order management using pre-built connectors to enterprise resource planning (ERP), order intake, fulfillment, and delivery partners.

Latest Announcements

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Digitally transform supply chains

Learn how the new FedEx and Microsoft cross-platform logistics solution optimises transportation and return management, and how the integration with Microsoft Teams enhances collaboration.

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Modernising with composability

Continuously meet evolving customer needs and accelerate your digital transformation by including composable and modular business applications in your ERP modernisation projects.

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