Dynamics 365 Intelligent Order Management

Turn order fulfillment into a competitive advantage

Meet your growing digital commerce needs and scale easily while supporting the latest fulfillment methods.

Adapt quickly and fulfil efficiently

Deliver on your order promise

Automate and optimise fulfilment using AI and real-time stock, proactively overcome disruptions by reconfiguring order flows, and rapidly scale with prebuilt connectors.

See all capabilities

Automate and optimise fulfilment

Use rule-based fulfilment orchestration, with real-time stock and AI, to optimise order flows with effective exception handling.

Manage the entire order lifecycle

Gain real-time insights into every order, from intake to delivery, using customisable integrated dashboards.

Adapt quickly to changing business models

Easily model and automate responses to fulfillment constraints using the embedded drag-and-drop policy designer to configure order flows.

Get up and running quickly

Scale order management using pre-built connectors to enterprise resource planning (ERP), order intake, fulfillment, and delivery partners.

Enhance your customers' experience

Increase customer satisfaction by providing greater flexibility, improved transparency, and on-time delivery every time.

Frictionless fulfillment orchestration

Centrally manage orders from capture to fulfillment using real-time omnichannel stock data, AI, and machine learning.

Modern open platform
Intelligent fulfillment
Real-time visibility

Pre-built platform connectors
Integrates with existing systems
Scales without limits in the cloud

Event-driven orchestration
AI and rules-based fulfillment
Streamlined returns management

Actionable fulfillment insights
Omnichannel stock data
Single view across the organisation

Bring together your entire stack with connectors* for hundreds of destinations

* Separate licences may be required

Get started with Dynamics 365 Intelligent Order Management

Try for free

Automate and optimise fulfilment.
Manage the entire order lifecycle.
Rapidly scale with prebuilt connectors.

Use sample data or your own. No credit card required or software to install.

Dynamics 365 Intelligent Order Management

Let's get started

Enter your email to start your free trial.

Please enter a work account for the best trial experience.

Sorry, the email you entered cannot be connected to Microsoft services.

Error occured

Click here to set up a new trial account instead.

To continue with "{{emailaddress}}", set up a new account.

Dynamics 365 Intelligent Order Management

Turn order fulfillment into a competitive advantage

Adapt quickly and fulfil efficiently

Deliver on your order promise

Frictionless fulfillment orchestration

Bring together your entire stack with connectors* for hundreds of destinations

Get started with Dynamics 365 Intelligent Order Management

Contact us

Request we contact you

Community

Support

Product updates

Dynamics 365 Intelligent Order Management

Turn order fulfillment into a competitive advantage

Adapt quickly and fulfil efficiently

Deliver on your order promise

Frictionless fulfillment orchestration

Bring together your entire stack with connectors* for hundreds of destinations

Get started with Dynamics 365 Intelligent Order Management

Contact us

Request we contact you

How can we help?

Thanks for requesting a call

Community

Support

Product updates

Try Dynamics 365 Intelligent Order Management free for 30 days

Try Dynamics 365 Intelligent Order Management free for 30 days

Let's get started

Need Help?