Dynamics 365 Marketing capabilities
Engage with customers one on one, at scale, to build meaningful relationships and grow your business.

Capabilities
Get the latest news and perspectives

Explore blog resources
Connect to the library of Dynamics 365 Marketing blog posts for business decision makers.

See what's new in Dynamics 365 Marketing
Learn about product developments, expanded capabilities, enhanced agility, and special features.

Join the Marketing community
Get help from experts and peers in the Dynamics 365 Marketing community forum. Discover blogs, webinars, videos, events, and more.

Accelerate business results with Dynamics 365 partners
To get started, go to Microsoft AppSource to find partners near you that offer Marketing solutions.

“With customer-led journey orchestration in Dynamics 365 Marketing, our agents can gain a real-time, 360-degree view of each customer and their support experience.”
Brian Johnston
Business Architect, HP Inc.

“Customer journey orchestration in Dynamics 365 Marketing promotes contextually relevant and consistent real-time conversations with every customer across all interaction points.”
Chad Niemuth
Vice President, Global IT – Marketing and Sales, Campari Group

“With customer-led journey orchestration, we can personalise messages in real time and serve every donor where they are at that moment.”
Pauline Wielens
Omni-Channel Manager, UNICEF Netherlands
Related applications

-
Use a powerful, real-time platform to transform customer data into actionable insights.

-
Shift to digital selling with prebuilt intelligence and equip sales teams with adaptive guidance to better serve customers.

-
Collect, analyse, and track real-time feedback in an easy-to-use, scalable feedback management solution.

-
Deliver unified, personalised, and seamless shopping experiences in both online and offline transactions.

-
Earn customers for life using a solution that delivers consistent, connected support across all channels.

-
Deliver rich customer experiences to customise and enhance customer journeys. Expand your automation and build approval workflows for emails and customer journeys.

Get started with Dynamics 365 Marketing

How can we help?
Contact a Dynamics 365 sales representative or Microsoft partner to:
-
See a live demo.
-
Set up a free trial.
-
Get answers and expert guidance.
-
Start transforming your business processes.
Thanks for requesting a call
A sales representative or Microsoft partner will be in touch within four business days.
Try Dynamics 365 Marketing free for 30 days
Orchestrate your customer journeys to strengthen relationships and earn customer loyalty faster. In this trial, you’ll learn how to:
-
Engage your target audience in real time.
-
Win customers and earn their loyalty faster.
-
Create personalised customer experiences using AI.
-
Build customer trust.
Let's get started
Enter your email to start your free trial. *