Dynamics 365 Marketing
Connect on a deeper level—personalise customer experiences
Align sales and marketing
Create seamless customer experiences and increase opportunities through marketing automation, shared data, and business processes connected to Dynamics 365 Sales.
Make informed decisions
Improve automated marketing performance with lead scoring and custom dashboards. Works seamlessly with Dynamics 365 Customer Insights to deliver a 360-degree customer view.
Grow with an adaptable platform
Extend your capabilities by easily connecting to apps and services you use today. Built-in features help compliance with General Data Protection Regulation (GDPR) regulations and accessibility guidelines.
Innovative marketing capabilities. Real-world results. Read the stories.
Campari Group raises the bar for customer experiences
Campari Group added Dynamics 365 Marketing and Dynamics 365 Customer Insights to enhance its personalisation of marketing, sales, and customer service efforts.
UNICEF Netherlands turns donors into lifetime supporters
The global nonprofit UNICEF Netherlands runs and tests campaigns at scale while delivering more precise and personalised communications.
Broekman Logistics boosts ROI
With Dynamics 365 creating smooth collaboration between sales and marketing, Broekman Logistics increased sales and gained valuable operations insights.
Northrop & Johnson is winning the yacht race
Premier yacht broker Northrop & Johnson increased charter sales by 70 percent.
Manawanui responds quickly to a global crisis.
Social service agency Manawanui launched a nationwide emergency information and survey campaign within hours.
DHI deepens customer relationships
Dynamics 365 Marketing provides a powerful way for DHI to use automation and inbound marketing to enrich its customer knowledge.
Powerful capabilities make the difference
Confidently create effective multichannel campaigns that grow rewarding business relationships.
Modern capabilities
- Modern capabilities
- Unified platform
- Adaptable
- Seamless events management
- Multiple channels including Microsoft Teams and LinkedIn
- Engage customers using deep personalisation and AI insights
- Secure and compliant Microsoft Azure cloud
- Common data and connected business processes
- Common platform across Dynamics 365 apps
- Easy to configure for your business
- Out-of-the-box content templates and designer tools
- Extensible with the Power Platform
See what you can accomplish with Marketing
Introduction to Dynamics 365 Marketing
Build Customer Journeys
Design engaging, eye-catching emails
Qualify your hottest leads
Run webinars and meetings with Microsoft Teams
Create online surveys with Dynamics 365 Customer Voice
Capture leads from LinkedIn
Win new opportunities with account-based marketing