Dynamics 365 Marketing resources
Deepen your understanding of Dynamics 365 Marketing with videos, e-books, webinars, and more.


Industry and customer recognition

CRM Watchlist 2020 by Paul Greenberg names Microsoft the highest scorer in the Winners with Distinction category.

Dynamics 365 Marketing was named to the Constellation ShortListTM for top vendors in B2B Marketing Automation for the Enterprise.2
Videos
See how to elevate customer experiences
Introduction to Dynamics 365 Marketing

Orchestrate personalised customer journeys

Turn event attendees into loyal customers

Deliver relevant content in the right channel

Personalise customer experiences with AI and analytics

Create online surveys with Dynamics 365 Customer Voice

Qualify your hottest leads

Win new opportunities with account-based marketing
E-books and guides
Elevate Customer Experiences
Turn Event Attendees into Loyal Customers
Customer Centricity: A Key Priority Across All Lines of Business
The Benefits of Aligning Sales and Marketing
Learn how to orchestrate customer journeys and engage customers
Top Signs to Know You’ve Outgrown Basic Email Marketing
Three Ways Sales and Marketing Alignment Reduces Costs
Webinars and podcasts

Build a Future-Proof Marketing Solution

Customer Journey Orchestration: Make Every Interaction Count

Turn Attendees into Loyal Customers

Evolve Your Marketing Practices to Win and Retain More Customers

More Companies Shift Focus to Customer Journey

Increase Agility in a Remote Sales Environment
Courses and certifications
Elevate your Marketing skills with step-by-step guidance.
Become a certified Marketing functional consultant associate.

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Orchestrate your customer journeys to strengthen relationships and earn customer loyalty faster. In this trial, you’ll learn how to:
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Win customers and earn their loyalty faster.
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Create personalised customer experiences using AI.
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Build customer trust.
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