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Dynamics 365 Remote Assist capabilities

Empower first-line workers to solve problems in real time with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.

A Remote Assist dashboard

Capabilities

See Dynamics 365 Remote Assist in action

Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices

Mercedes-Benz transforms technician support with Dynamics 365 Remote Assist and HoloLens 2

Ecolab ensures food safety with Dynamics 365 Remote Assist and HoloLens 2

Gain visibility into operational efficiencies and determine process improvements

Mercedes-Benz logo
"HoloLens 2 and [Dynamics 365] Remote Assist is the beginning of a new adventure."

Juergen Pietsch
Department Manager, Field Technical Services, Mercedes-Benz USA

ZF logo
"Dynamics 365 Remote Assist has empowered our employees to ideate on how we can transform our business."

Robert N. Copelan
xReality Lead, IT Innovation, ZF

Related products

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  • Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking

  • Post call info directly to an associated work order's timeline

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  • Optimise operations

  • Reduce errors

  • Help increase employee safety

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