Project Operations Capabilities | Microsoft Dynamics 365

Capabilities

Customise resource-based costing and pricing
Leverage deal structures tailored for project-based organisations
Shorten the deal cycle
Manage your pipeline with a unified sales dashboard

Customise resource-based costing and pricing

Model robust pricing and costing variations on geography and local market economics that influence your global workforce and exchange rates.

Leverage deal structures tailored for project-based organisations

Create fixed-price, time and materials, or retainer-type contracts for your projects using adaptable billing models that meet your customers’ cash-flow requirements.

Shorten the deal cycle

After generating a high-level estimate, use standardised templates to quickly develop a detailed estimate, schedule, and monetary values for the quote.

Manage your pipeline with a unified sales dashboard

Consolidate your customer data into a single view using the built-in integration with Dynamics 365 Sales to get actionable insights for personalised customer engagements.

Give project managers the tools they need to succeed
Estimate and track projects efficiently
Collaborate easily across the project lifecycle
Adapt your project with key insights

Give project managers the tools they need to succeed

Improve productivity with embedded Microsoft Project capabilities including dashboards, task management, scheduling, interactive Gantt charts, and work-breakdown structures.

Estimate and track projects efficiently

Develop accurate estimates for labour, expenses, and materials, and track planned-to-actual consumption as projects progress.

Collaborate easily across the project lifecycle

Bring your cross-functional teams together around project plans, scope, and budget while capturing conversations, sharing content, and using apps—all in one place.

Adapt your project with key insights

Use built-in insights to understand how your projects are trending and drive timely decisions for course correction.

Maximise your resource utilisation
Align the right people to the right projects
Anticipate resourcing needs with intelligent scheduling

Maximise your resource utilisation

Easily distribute workloads across your resources for optimal execution on project delivery needs.

Align the right people to the right projects

Maintain resource profiles to easily match people’s skillsets with projects. Rate skills easily with proficiency models that adapt to your unique business needs.

Anticipate resourcing needs with intelligent scheduling

Streamline scheduling with intelligent and relevant skills-based assignments and up-to-date visibility into resources’ availability using Universal Resource Scheduling.

Submit time and expenses on the go
Make team member compliance easier
Ensure accurate reporting and expense policy adherence

Submit time and expenses on the go

Use the mobile app or a browser for time and expense submissions no matter your location. Automatically create expense lines from uploaded receipt images.

Make team member compliance easier

Give your teams easy-to-use time and expense tracking tools to support policy compliance.

Ensure accurate reporting and expense policy adherence

Use configurable rules and automated workflows to improve time and expense policy compliance with submissions, approvals, and reporting.

Recognise revenue accurately and on time
Improve cash flow by invoicing customers quickly
Manage your project accounting with higher accuracy
Expand to a service-centric ERP system

Recognise revenue accurately and on time

Support your global teams’ adherence to accounting standards and practices, including revenue recognition compliant with International Financial Reporting Standards (IFRS).

Improve cash flow by invoicing customers quickly

Manage billing queues and add ad-hoc transactions for more precise invoicing. Add details and group transactions to customise invoices for optimal review and reconciliation.

Manage your project accounting with higher accuracy

Leverage project cost and revenue profiles for fixed-price or time and materials billing through a combination of accounting rules for cost and revenue, accruals, and postings.

Expand to a service-centric ERP system

Use the integration with Dynamics 365 Finance or use open APIs with an external enterprise resource planning (ERP) system to extend to purchase ledger, sales ledger, and general ledger capabilities.