Grow revenue with next-generation AI
Close more deals and personalise customer journeys by using AI to deliver real-time insights and recommendations to sellers and marketers within the flow of work.
Create connected, AI-assisted experiences
Empower sales teams
Increase pipelines and close more deals by providing sellers with AI-powered guidance and relationship insights.
Elevate customer engagements
Deliver personalised, contextual customer journeys using predictive insights into customer preferences.
Generate more revenue in less time
Get more from each interaction with your sales solution
Learn how businesses increased their sales, cut costs, and improved the efficiency of their teams with Microsoft Dynamics 365 Sales solution in the Total Economic Impact™ commissioned study conducted by Forrester Consulting.
Results are for a composite organisation based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 Sales, a commissioned study conducted by Forrester Consulting, March 2022.
Customers driving demand and revenue
Strengthening customer relationships
MAPEI personalises marketing campaigns, customer journeys, and sales engagements by moving its marketing, sales, and service systems to Dynamics 365.
Inspiring collaboration with connectivity
Siemens Mobility transforms its CRM into a robust, unified data source to fast-track collaboration and strategic decision making from sales to service.
Delivering harmonious experiences
Natuzzi redefines the luxury furniture experience by using Dynamics 365 to connect with each customer at the right moment throughout their journey.
Adopting a data-driven approach
Securitas develops a CRM platform on Dynamics 365, improving sales efficiency and client retention with deeper local insights into its global security services.
Increasing revenue pipeline
DP World uses automated lead routing along with lead scoring and sequencing to shorten the sales cycle, enabling five times more proactive sales.
Be more productive with Microsoft Sales Copilot
Let AI assist with sales tasks. Give sellers AI-generated summaries, insights, and recommendations wherever they work.
Explore digital sales and marketing products
Increase revenue with products designed to work together.
Dynamics 365 Sales
Help sales teams close deals faster and improve productivity with an end-to-end sales solution that puts next-generation AI at their fingertips.
Dynamics 365 Customer Insights
Deliver truly personalised, responsive, and connected customer journeys powered by next-generation AI.
Microsoft Sales Copilot
Create AI-powered sales experiences that provide insights, summaries, and recommendations within your CRM solution and productivity apps, including Microsoft Dynamics 365 Sales and Microsoft 365 apps.
Microsoft Teams
Chat, meet, call, and collaborate to accomplish more across your sales teams and connect with customers.
LinkedIn Sales Navigator
Target the right buyers, understand key insights, and engage prospects with personalised outreach.
Power BI
Connect to and visualise all your customer and sales data using a unified, scalable platform for self-service and enterprise business intelligence.
Discover sales and marketing resources
The AI Advantage
Evolve your sales strategy with a practical blueprint for how to select next-generation AI solutions, connect solutions to workflows, and train sellers to efficiently use AI.
Achieving Sales Success with AI
Look at use cases and key considerations for empowering sellers with AI. Also, learn about six principles for responsible AI.
Learn to connect sales and marketing
Let's get started
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