Dynamics 365 Sales capabilities

Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.

Include experts from across the organisation in real time, with all the context, so they can hit the ground running.

Get data and take action on the go with a native mobile app.

Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.

Take the suggested actions right from the dashboard.

Get notified about deals that are stalled or at risk to help increase closure rates.

Receive recommendations to help improve account relationships at risk.

Analyse individual and collective pipelines for accurate forecasts through automated insights.

Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.

Reduce time spent on reporting by surfacing exceptions with out-of-the-box reports.

Coach sellers with real-time insights about customer emotion, competitive market, sentiment, and priorities in phone calls.

Help them learn what drives success by reviewing actions that previous sellers took as a result of feedback during sales calls.

Using Microsoft 365, Microsoft Teams, and Dynamics 365 Sales together makes it easy for everyone to benefit from best practices.