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Dynamics 365 Sales

Activate digital selling

Sales Capabilities

Shift to digital experiences Video

Upgrade buying experiences with today’s must-have digital sales and remote engagement.

Shift to digital experiences Video

Add a personal touch in a digital world with connected data across LinkedIn Sales Navigator, Dynamics 365, and Microsoft 365.

Shift to digital experiences Video

Deliver frictionless engagement with a connected sales team.

Shift to digital experiences Video

Enable productivity anywhere, anytime by using intuitive and intelligent tools.

Shift to digital experiences Video

Make faster, more informed decisions using real-time sales insights and extensible and scalable sales solutions.

Real customers, real results

11-month ROI

C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.

Help sellers sell and buyers buy

Bring together the entire sales team to facilitate the buyer journey.

  • Sales managers
  • Sales operations
  • Prioritised customers and activities
  • Effective conversation techniques
  • Built-in collaboration
  • Planning and forecasting
  • Real-time visibility
  • Coaching at scale
  • Tailor for specific roles
  • Customisable AI
  • Configurable sales process

The Forrester Wave™: Sales Force Automation Solutions

Forrester names Microsoft a Leader in the Sales Force Automation Solutions Wave.1

Expand digital experiences with complementary solutions

Provide coordinated virtual engagement using an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.

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Provide fast and convenient experiences using always-on chatbots that qualify and assist customers and seamlessly hand them off to a live agent.

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Automatically personalise engagement based on customer feedback gathered through surveys.

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Get started with Dynamics 365 Sales

1 The Forrester Wave™: Sales Force Automation Solutions, Q2 2021, Kate Leggett, May 2021