Dynamics 365 Sales
Insights-based sales acceleration
Grow customer relationships and sell at scale by empowering sales teams with actionable intelligence.
Accelerate revenue with AI
Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.
Predict and manage pipelines with confidence
Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.
Improve customer calls through feedback
Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling.
What’s new
Microsoft Viva Sales is now available
Automatically enrich Dynamics 365 Sales with customer engagement data captured from Microsoft 365 and Microsoft Teams.
Announcing full access to conversation intelligence
Generate valuable insights from sales conversations with customers using conversation intelligence—now available in Dynamics 365 Sales Enterprise and Microsoft Viva Sales.
Real customers, real results
11-month ROI
C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.
Help sellers sell and buyers buy
Bring together the entire sales team to facilitate the buyer journey.
Sellers
- Prioritised customers and activities
- Effective conversation techniques
- Built-in collaboration
- Planning and forecasting
- Real-time visibility
- Coaching at scale
- Tailor for specific roles
- Customisable AI
- Configurable sales process
A Leader in The Forrester Wave
Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation Solutions, Q2 2021.
Related applications
Provide coordinated virtual engagement using an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.
Read the overview
Provide fast and convenient experiences using always-on chatbots that qualify and assist customers and seamlessly hand them off to a live agent.
Read the overview
Automatically personalise engagement based on customer feedback gathered through surveys.
Read the overview
Get started with Dynamics 365 Sales
How can we help?
Contact a Dynamics 365 sales representative to:
-
See a live demo.
-
Set up a free trial.
-
Get answers and expert guidance.
-
Start transforming your business processes.
Thanks for requesting a call
We’ll be in touch within four business days.
Try Dynamics 365 Sales free for 30 days
Help your team activate digital selling to close more deals and increase revenue. In this trial, you’ll learn how to:
-
Accelerate your sales.
-
Manage your opportunities.
-
Forecast your revenue.
-
Work on the go with the mobile app.
Dynamics 365 Sales
Let's get started
Enter your email to start your free trial. *