Dynamics 365 Commerce
Deliver unified, personalised, and seamless shopping experiences
Build loyalty and exceed customer expectations
See a comprehensive view of customers on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
Get everything to build and run digital commerce
Grow your business with a unified commerce solution that scales to your needs across both traditional e-commerce and emerging shopping channels.
Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer experience, drive better ROI, and optimise business practices.
Modernise retail store and streamline operations
Create personalised and friction-free retail commerce experiences, along with integrated back-office operations, through user-friendly applications.
Announcing B2B e-commerce capabilities for Dynamics 365 Commerce
Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.
Customers are transforming retail with Commerce
Ste. Michelle Wine Estates
See how Ste. Michelle Wine Estates is using Commerce to unify its consumer data and provide opportunities for innovation.
Deliver unified commerce at scale
Unify back-office, in-store, call centre, and e-commerce experiences to personalise customer engagement, increase employee productivity, and optimise store operations.
Integrated and unified
- Integrated and unified
- Operational agility
- Infused with intelligence
- Native support for omnichannel purchasing
- Rapidly build and enhance commerce experiences
- Single view of customer across channels
- Rapidly scale through headless commerce engine
- Modern retail tools to empower your workforce
- Centralised management of commerce operations
- Rich customer insights and personalised recommendations
- Increase conversation with intelligent product search
- Rapid fulfilment via intelligent distributed order management
Dynamics 365 Commerce goes end-to-end
See why Commerce is recommended by Constellation Research for midsized to large-enterprise customers.
Enhance Commerce with intelligent add-ins
Intelligent recommendation
Ratings and reviews
