Dynamics 365 Commerce
Deliver unified, personalised, and seamless buying experiences for customers and partners
Engage across traditional and emerging channels
Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.
Build loyalty and exceed expectations
See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
Get everything to build and run digital commerce
Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.
Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimise business practices.
Modernise retail store and streamline operations
Create personalised and friction-free retail commerce experiences through user-friendly applications powered by robust back-office operations.
Customers are transforming with Commerce
See how Gibson, the world’s most iconic guitar brand, uses Commerce to simplify internal processes and provide a more immersive experience for its customers.
Deliver unified commerce at scale
Unify back-office, in-store, e-commerce, and call centre experiences to personalise customer engagement, increase employee productivity, and optimise store operations.
Integrated and unified
- Native support for omnichannel purchasing
- Rapidly build and enhance commerce experiences
- Single view of customer across channels
- Rapidly scale through headless commerce engine
- Modern commerce tools to empower your workforce
- Centralised management of commerce operations
- Relevant recommendations and purchasing templates for business users
- Increase conversion and discoverability with intelligent product search
- Rapid fulfilment via intelligent distributed order management
Dynamics 365 Commerce goes end to end
See why Commerce is recommended by Constellation Research for midsized to large-enterprise customers.
Take the next step
How can we help?
Connect with a Microsoft specialist or partner to learn how Dynamics 365 helps grow your business and customer base, ask pricing and licensing questions, or set up a free demo and trial. We’ll contact you within two business days.
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