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Dynamics 365 customer stories

Natuzzi designs high-end furniture shopping experiences without massive showrooms using mixed reality.

Dynamics 365 customer stories

Natuzzi designs high-end furniture shopping experiences without massive showrooms using mixed reality.


Toyota Industries Corporation

Toyota Industries predicts they’ll reduce technician work hours by 20 to 25 percent using Dynamics 365.

Renault Sport Formula One Team

Renault Sport Formula One Team uses data to make rapid changes for an even faster race car.

Winner Imports Ukraine

A Ukraine dealership saved their IT budget more than €20,000 with Dynamics 365 and the cloud.


Crimson Consultants

Edinburgh Napier University successfully hit recruitment targets for the first time with help from this Dynamics 365 consultant.

Catholic Education Western Australia

CEWA enrolled Dynamics 365 to help bolster the academic outcome for 80,000 students across 162 schools.

University of New South Wales

As one of the top 100 global universities, UNSW saved more than $250,000 and increased staff productivity with Dynamics 365.

Financial services

Metro Bank

Metro Bank was able to spend 15 percent more time with customers thanks to implementing Dynamics 365.

Helsana Versicherungen AG

Switzerland’s largest health and accident insurer offered customers more flexibility and security with Dynamics 365.

Westpac New Zealand

Westpac NZ used Dynamics 365 to give its workforce up to 80 percent more time to focus on building customer relationships.


San Diego County Office of Emergency Services

San Diego County turned to Dynamics 365 and Azure to better deliver critical information and reduce costs by 78 percent.

Idaho Department of Health and Welfare

IDHW increased caseworker productivity by 30 percent with Dynamics 365 so they could better focus on helping children in need.

City of Lafayette, Louisiana

Lafayette launched a smart city initiative to enhance customer service for the city’s 130,000 residents with Dynamics 365 and Azure.


Australian Government Department of Health

The Department of Health brought in Dynamics 365 to help it keep more than 24 million people healthy.

Northwell Health

New York’s largest healthcare provider uses Dynamics 365 to better understand their patients’ situation, needs, and wellness.


Bupa selected Dynamics 365 to help it increase the health and wellness of over 40 percent of Australians.



HP used Dynamics 365 to build virtual agents that handle 70 to 80 percent of their customer support contacts.


One of the top 50 steel makers in the world uses Dynamics 365 to deliver world-class IT projects.


Siemens reinvented truck maintenance to be faster, more accurate, and hands-free through HoloLens and Dynamics 365.

Media and communications

Swiftel International

A Kuwait telecommunications leader improved technician and field scheduling while lowering operational costs with Dynamics 365.

SAGE Publishing

Academic publishing house SAGE used Dynamics 365 to increase the efficiency of more than 200 sales professionals.

Lebara Ltd.

Lebara, a mobile network operator, reduced resolution times, increased profitability, and made agents more efficient with Dynamics 365.

Retail and consumer goods

Michael Hill

Jeweler Michael Hill brought in Dynamics 365 to help deliver a frictionless customer experience across their 370 global locations.


Macy’s enhanced its shopping experience with a Dynamics 365 virtual agent that answers more than 25 percent of customer queries.

24 Hour Fitness

24 Hour Fitness turned to Dynamics 365 to personalise marketing messages to millions of members at its 400+ US health clubs.

Search all global Dynamics 365 customer success stories