Dynamics 365 Customer Voice pricing
For customers without select Dynamics 365 applications
From
2,000 survey responses per tenant/month*
If you have other Dynamics 365 products not listed in the next card, or don’t have a Dynamics 365 subscription, you may purchase Dynamics 365 Customer Voice separately.
For customers with select Dynamics 365 applications
2,000 survey responses per tenant/month*
Dynamics 365 Customer Voice is included with the following Dynamics 365 products:
- Sales Enterprise
- Customer Service Enterprise
- Field Service
- Marketing
- Customer Insights
- Human Resources
- Project Service Automation
*Additional responses may be purchased separately
Additional survey responses pricing
Related products
Dynamics 365 Customer Voice works with other Dynamics 365 products, including Customer Insights, Customer Service, Marketing, Sales, and Human Resources.
1A Marketing Contact is any entity (such as a contact, lead, account, or Customer Insights profile) engaged in a marketing interaction. Contacts not marketed to using Dynamics 365 Marketing do not count towards the Marketing Contacts quota. After an Interaction (see below) is logged for a Contact, it does not matter how many of the same or follow-up interactions that Contact performs, the Contact is still counted just once. For more information, please refer to this FAQ.
2Dynamics 365 Marketing customers who need an additional Marketing application for production or non-production use may purchase an additional application. With this application, customers get one instance of the Marketing application. Contacts and interactions are pooled at the tenant level and not included with this application.
Included in Dynamics 365 products
Data security
99 percent or above uptime SLA
Works with Microsoft 365 and LinkedIn
Intelligent technologies
Phone and web support

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Try Dynamics 365 Customer Voice free for 30 days
Collect and analyse real-time feedback to better understand and engage your customers. In this trial, you’ll learn how to:
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Listen to your customers where they are.
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Connect data across your organisation to maximise insights for deeper connections.
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Proactively engage to build customer relationships.
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