Deliver quality, proactive field service
Optimise your field operations with built-in intelligence, remote monitoring, and tools that enable your technicians to deliver quality work—all available through Dynamics 365 for Field Service.
Detect and resolve service issues remotely
Prevent service calls by remotely detecting and resolving issues using the Internet of Things (IoT).
Transform your field service operations
Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts.
Optimise your resources
Increase productivity and profits by fitting in more appointments per day with optimised routes and assignments, and give technicians complete customer and job data on their mobile devices, even while they’re offline.
Exceed customer expectations
Keep customers informed and empowered with self-service portals, proactive updates, and real-time technician tracking.
Customers are transforming with Dynamics 365 for Field Service
Pricing
Dynamics 365 for Field Service
Per user/month
Dynamics 365 Remote Assist
Per user/month
Explore additional resources
Gartner Magic Quadrant for Field Service Management
See why Microsoft earned “Visionary” status for field service management, and what that means for your IoT efforts.
Five Ways to Know If Connected Field Service Is Right For Your Business
Use this guide to find out if it’s time to upgrade your field service solution.
Nine Ways to Make Your Field Service Organisation a Profit Centre
Learn the importance of focusing on the customer experience, using insights from customer data, and more.
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