Skip to main content

Dynamics 365 contact sales widget

Dynamics 365 Pricing

Select the business area you are interested in to view pricing information

Get Dynamics 365 solutions free of charge for up to 6 months to enable COVID-19 responses*

Support the increased demand on contact centres with Dynamics 365 Customer Service and Digital Messaging or empower technicians to remotely collaborate with Dynamics 365 Remote Assist.

* Up to 200 seats. For use only with COVID-19 response-related scenarios.

  • Marketing
  • Sales
  • Customer Service
  • Field Service
  • Operations
  • Commerce
  • Human Resources
Marketing
Marketing Price for organisations without any other Dynamics 365 app Price for organisations with qualifying Dynamics 365 app
Marketing
From ₹ 99,145

Per tenant/month

From ₹ 49,570 1

Per tenant/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Marketing
Marketing
Price for organisations without any other Dynamics 365 app Price for organisations with qualifying Dynamics 365 app
Marketing
From ₹ 99,145

Per tenant/month

From ₹ 49,570 1

Per tenant/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Sales
Sales Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional
₹ 4,295

Per user/month

₹ 1,320

Per user/month

Sales Enterprise
₹ 6,280

Per user/month

₹ 1,320

Per user/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Microsoft Relationship Sales
From ₹ 8,052.95

Per user/month

Sales Insights 5
₹ 3,305

Per user/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Sales
Sales
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Sales Professional
₹ 4,295

Per user/month

₹ 1,320

Per user/month

Sales Enterprise
₹ 6,280

Per user/month

₹ 1,320

Per user/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Microsoft Relationship Sales
From ₹ 8,052.95

Per user/month

Sales Insights 5
₹ 3,305

Per user/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Customer Service
Customer Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional
₹ 3,305

Per user/month

₹ 1,320

Per user/month

Customer Service Enterprise
₹ 6,280

Per user/month

₹ 1,320

Per user/month

Customer Service Insights
₹ 4,960

Per user/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Virtual Agent for Customer Service
From ₹ 72,705

Per tenant/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Customer Service
Customer Service
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Customer Service Professional
₹ 3,305

Per user/month

₹ 1,320

Per user/month

Customer Service Enterprise
₹ 6,280

Per user/month

₹ 1,320

Per user/month

Customer Service Insights
₹ 4,960

Per user/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Virtual Agent for Customer Service
From ₹ 72,705

Per tenant/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Field Service
Field Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service
₹ 6,280

Per user/month

₹ 1,320

Per user/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Remote Assist
₹ 4,295

Per user/month

₹ 1,320 6

Per user/month

Guides
₹ 4,295

Per user/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Field Service
Field Service
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Field Service
₹ 6,280

Per user/month

₹ 1,320

Per user/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Remote Assist
₹ 4,295

Per user/month

₹ 1,320 6

Per user/month

Guides
₹ 4,295

Per user/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Operations
Operations Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Project Service Automation
₹ 6,280

Per user/month

Operations
Operations
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Project Service Automation
₹ 6,280

Per user/month

Commerce
Commerce Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Commerce
₹ 8,330

Per user/month

Fraud Protection
₹ 6,60,965

Per tenant/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Commerce
Commerce
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Commerce
₹ 8,330

Per user/month

Fraud Protection
₹ 6,60,965

Per tenant/month

Customer Insights
From ₹ 99,155.30

Per tenant/month

Human Resources
Human Resources Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Human Resources
₹ 7,928.60

Per user/month

₹ 1,985.70

Per user/month

Guides
₹ 4,295

Per user/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

Human Resources
Human Resources
Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
Human Resources
₹ 7,928.60

Per user/month

₹ 1,985.70

Per user/month

Guides
₹ 4,295

Per user/month

Forms Pro 3
₹ 6,610 4

Per 2,000 survey responses per tenant/month

1 10 users minimum of qualifying Dynamics 365 app

2 Sales Enterprise (20+ users), Customer Service Enterprise (20+ users), or Marketing

3 Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing, and Human Resources. Additional capacity may be purchased separately.

4 When purchased as a standalone application or additional capacity.

5 Available for purchase with Sales Enterprise or Microsoft Relationship Sales

6 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9 percent uptime SLA

Office 365 and LinkedIn integration

Intelligent technologies

Phone and web support