Skip to main content

Dynamics 365 Retail resources

E-books and infographics

Modernise Digital Retail with Microsoft Dynamics 365

Why Choose Dynamics 365 for Retail?

Three Questions Modern Retailers Need to Answer

Take Advantage of Emerging Technologies Driving Change in Retail


2019 Retail Trends Report


Overview of Dynamics 365 for Retail

Overview of Dynamics 365 for Retail

Features of Dynamics 365 for Retail

Features of Dynamics 365 for Retail

Two women using an ipad in a clothing store

Exceptional customer experiences with Dynamics 365

A goods warehouse

Effective merchandise management with Dynamics 365

A man looking at a dashboard showing the world map

Global expansion with flexible deployments using Dynamics 365

A group of people talking

Intelligent operations with Dynamics 365 Retail

A person using a mobile phone, laptop and smart watch

Seamless commerce and omni channel excellence with Dynamics 365


A Seamless Omnichannel Retail Experience

A Seamless Omnichannel Retail Experience

Intelligent Retail: How to Drive Success in the Digital Era

Intelligent Retail: How to Drive Success in the Digital Era

Case studies

Michael Hill polishes its customer service with a cloud-first approach

Hickory Farms creates a premium shopping experience

Explore more Dynamics 365 for Retail customer success stories

Guided tours

Deliver exceptional customer experiences

Assist customers in the modern store

Merchandise efficiently

Optimise retail operations

Take the next step