Build relationships with authentic and personal engagement
Unify relationship data and processes with LinkedIn Sales Navigator integration so sellers can build trust and easily manage relationships at scale.
Get profiles and data with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.
View interactive org charts to keep track of each account’s contacts and understand the relationships among them to identify potential stakeholders and influencers.
Collaborate and personalise sales documents with embedded Office 365 tools—fitting the way sellers work.
Measure customer sentiment and improve sales engagement by bringing your customer data together with survey insights from Microsoft Forms Pro—included with Dynamics 365 for Sales.
Free up more time for selling
Minimise routine tasks with contextual prompts that, as sellers enter notes, suggest new records to create.
Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
Reduce training with a business process UI that provides contextual guidance during every phase of the sales cycle.
Boost sales productivity with seamless tools
Collaborate on deals across functions and geography with customer information and document sharing directly from Microsoft Teams, a modern hub for chat, meetings, documents, and business applications.
Accelerate deals with an end-to-end, immersive experience for opportunity management. Increase seller productivity with familiar tools like Outlook, Excel, and SharePoint that work seamlessly with Dynamics 365 for Sales.
Support work on the go with modern mobile applications that provide contextual news, social data, and task flows that increase usability.
Recruit, onboard, and strengthen your partner channel. Give partners a quick view of interactions across opportunities, cases, and other relevant information with partner relationship management.
Accelerate sales performance
Help sales managers drive performance with pipeline analysis, deal insights, relationship analytics, and conversation intelligence.
Discover emerging customer needs, competitive dynamics, and market trends with AI-driven insights.
Proactively identify at-risk deals, gain visibility into conversations, and provide actionable feedback through built-in coaching tools.
Innovate with solutions built to evolve
Accelerate time-to-market by quickly adapting the application to your needs with no-code visual editors and tools that make it easy to build and deploy custom sales applications.
Automate and connect processes across Dynamics 365 applications and partner services for a unified experience.
Reduce the cost and complexity of operating a global infrastructure with the Microsoft cloud, and help safeguard your data throughout Microsoft datacenters.
Transform the end-to-end customer journey by unifying your data across marketing, sales, and service.