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Dynamics 365 Sales

Explore e-books, videos, webinars, and other
Dynamics 365 Sales resources.

Industry and analyst recognition

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Discover the ROI realised with Dynamics 365 Sales in this commissioned study, conducted by Forrester Consulting on behalf of Microsoft.

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Microsoft is named a Leader in The Forrester Wave™: Core CRM Solutions, Q3 2022.1

Constellation Research

Dynamics 365 is on the Constellation ShortList™ for top suppliers in Sales Force Automation and Sales Engagement Platforms.

E-books and infographics

Three Ways Sales and Marketing Alignment Reduces Costs

Read the e-book

Be the grandmaster of digital selling with four strategies

View the infographic

Delivering Personalised Experiences in Times of Change

Read the e-book

Six Strategies to Boost Sales Productivity

Read the e-book

Give Your Sales Team the Winning Edge

Read the e-book

Customer Experience Playbook

Read the e-book

AI Simplified: Business Applications with Intelligence Built In

Read the e-book

Power your sales performance with Dynamics 365 + Microsoft Teams

Learn more


Adaptive selling in Dynamics 365 Sales

Accelerate digital selling with sales accelerator

Argusi increases lead generation with Microsoft 365 integration

Drive accountability with advanced forecasting in Dynamics 365 Sales

Grant Thornton serves customers remotely with Dynamics 365 Sales

Watch the video

Add a human touch with Dynamics 365 Sales + LinkedIn Sales Navigator

C.H. Robinson improves customer experiences with Dynamics 365

Leerwerkloket uses Dynamics 365 to help job seekers

Customer stories

MVP Health Care uses Dynamics 365 to personalise member support

Read the story

Business Finland boosts innovation with intelligent data insights

Read the story

DP World increases revenue with Dynamics 365 Sales

Read the story

Rockwell Automation empowers sellers with Dynamics 365

Read the story

Team Rubicon uses Dynamics 365 to serve communities

Read the story

VITAS Healthcare streamlines sales and access to care

Read the story

Webinars and podcasts

Accelerate Cross-Organisation Collaboration with Dynamics 365 Sales and Microsoft Teams

Watch now

Accelerate Revenue with AI

Watch now

Sales strategies for a hybrid world, with Gerry Murray

Listen now

Series: Increase Agility in a Remote Sales Environment

Watch now

Optimising Seller and Sales Manager Efficiency with Conversation Intelligence

Watch now

Series: How to Foster Customer Relationships at a Critical Time

Watch now

Training and certifications

Learn the fundamentals of Dynamics 365 Sales

Get an overview of Dynamics 365 Sales Professional

Become a Certified Dynamics 365 Sales Functional Consultant

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Get started with Dynamics 365 Sales

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1 The Forrester Wave™: Core CRM Solutions, Q3 2022, Forrester Research, Inc., July 27, 2022