Customers are transforming with Dynamics 365 Sales
Grow your business by accelerating deals and spotting new opportunities. Use AI-driven insights to anticipate customer needs, drive personalised engagement, and gain visibility into performance.
Use the relationship assistant to build stronger, more profitable relationships with contextual recommendations based on embedded intelligence. See content suggestions to deliver a personalised experience and get notified when a buyer engages with your email. Enable inside sales teams to have more successful sales conversations.
Increase sales effectiveness and efficiency by providing familiar, easy-to-adopt tools that fit the way sellers work. Automate sales processes so sellers purchase more time with customers and less time on administration. Provide sellers with mobile apps that work whenever and wherever, even while offline, to maximise productivity.
Customer satisfaction and retention
Keep a pulse on your customers with relationship trends and metrics, such as relationship health, that are calculated based on interaction data across Dynamics 365, Office 365, and LinkedIn.