Dynamics 365 Business Central capabilities

Work wherever your business takes you, with full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices.

Remove organisational silos with one comprehensive solution that runs where you need it, offering the same user experience no matter how you deploy.

Scale and perform as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality, to help you adapt to market dynamics.

Take control of your mission-critical business data and help protect it from unauthorized access with automatic Microsoft datacenter encryption.

Get purpose-driven extensions from the Microsoft AppSource business applications marketplace to meet your unique vertical or business-specific requirements.

Get support for 25 languages, localisation, and no-code user interface changes, and extend the solution using Microsoft Power Apps, Power Automate, and Power Virtual Agents.

Access business intelligence when and where you need it, with real-time dashboards and KPIs for each user role.

Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

Optimise performance using easy-to-create workflows, audit trails, enterprise-level security, and AI.

Link your business data with productivity tools such as Microsoft Outlook and Excel to improve customer and employee experiences, like quote-to-cash workflow.

Stay connected and simplify work by installing the Business Central app in Microsoft Teams to share business data within your Teams chats.

Better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment–prediction extension.

Easily support multiple currencies, exchange rates, consolidations, intercompany transactions, and localised tax regulations.

Reduce month- and year-end closing times with connected general ledger, sales ledger, payables, and fixed assets data. Streamline approval workflows using Power Automate.

Use built-in reports, Excel, or Microsoft Power BI and unlimited data dimensions to get real-time cash flow, identify financial patterns, analyse trends, and improve business planning.

Connect reports, charts, and Power BI data from across accounting, sales, purchasing, and stock teams to get accurate insights and make financial decisions with confidence.

Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Create flexible pricing and discount structures for individual customers and groups of customers.

Track customer agreements to quickly access details about prices, discounts, delivery dates, product availability, and fulfillment status.

Increase your cash flow by rightsizing stock and maximising the lifespan and governance of asset capitalisation.

Automatically register shipped goods as service items and keep the required details in one place so both sales and service teams can respond quickly to enquiries.

Offer full replacements or simple repairs, with parts and labour charges in one service order. Boost loyalty by providing spare equipment to customers awaiting service.

Effectively assign personnel to work orders and get an overview of service tasks and workloads. Keep track of service agreements to deliver reliable service to your customers.

Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to help ensure project profitability.

Manage resource utilisation by planning capacity and sales. Track customer invoicing against planned or actual costs on orders and quotes.

Get real-time business intelligence on project status, profitability, and resource utilisation metrics.

Build better relationships with suppliers and convert the best offers to orders. Ensure compliance with internal and external policies with process governance and approvals.

Use the same costing method or different ones for stock items, and easily move items between locations to control the quantity on hand using cycling counting.

Replenish stock based on actuals, demand, and availability using built-in intelligence, sales forecasts, and expected stock-outs to automatically create purchase orders.

Set up bins and zones in Business Central to reflect the layout of your warehouse, including its racks and shelves.

Use a template to determine the best placement of items based on type, size, and bin capacity.

Optimise your space and the picking process. Speed up shipments and reduce friction by enabling cross-docking.

Use real-time data on every item’s zone, bin, and quantity to better fulfil your customers’ orders.

Implement manufacturing processes according to plan, even in agile and complex environments.

Define raw materials, subassemblies, or resources as a bill of materials that comprises a finished product or a kit.

Capture special requirements within a bill of materials and pull directly from the quote and sales order during assembly-to-order processes.

Register consumption and output across multiple bills of materials and routes. Reconcile scrap or deviations in consumption and output.