Deliver exceptional healthcare with Dynamics 365
Create healthcare experiences across the entire patient journey. Securely connect people, data, and processes to build unified patient profiles, enable care coordination, and make data-driven decisions across your organisation.
“[The] ease of use of Dynamics 365 enable[s] rapid progress with data enrichment, and this ensures that we provide the best possible patient experience.”
Chief Information Officer, Dayton Children’s Hospital
“With Dynamics 365, we can build a single view into the heartbeat of every member, while we deliver more interoperability to providers, partners, members, and employees.”
Michael Della Villa,
Chief Information Officer, MVP Health Care
“Thanks to immediate information flow across departments and countries, management has real-time insights and can make data-driven decisions.”
IT Development Manager, Abacus Medicine
“What it means is that you have all the information, all the specialist care you need at the patient’s bedside there and then – and it’s all in one headset.”
Dr. James Kinross,
Consultant surgeon and senior lecturer, Imperial College
“We observed the need to adopt technologies … to offer diverse services, integration, connectivity, and real needs. This is why we chose Microsoft Dynamics 365.”
Carmen Cesarina Rosell,
Information Technology Manager, SeNaSa
Explore Dynamics 365 and Microsoft Power Platform products
Dynamics 365 Customer Service
Delight patients with timely and consistent outreach through every part of care across multiple communication channels.
Dynamics 365 Customer Insights
Deliver unique patient experiences and guide members proactively by capturing critical insights.
Dynamics 365 Sales
Cultivate and manage relationships—both internally and externally—through AI-assisted notifications and digital tools for knowledge sharing.
Dynamics 365 Marketing
Create seamless patient experiences from discovery through treatment and beyond.
Dynamics 365 Field Service
Connect resources and automate workflows to create more time in the day for your healthcare teammates.
Dynamics 365 Guides
Standardise processes, optimise efficiency, and ensure compliance while keeping staff safe with easy-to-author guides and step-by-step holographic instructions.
Dynamics 365 Commerce
Deliver personalised, safe, and secure shopping experiences across physical and digital channels.
Dynamics 365 Customer Voice
Personalise customer journeys by continuously collecting and acting on real patient feedback.
Dynamics 365 Supply Chain Management
Create a resilient medical supply chain that efficiently serves your teams’ array of needs.
Dynamics 365 Finance
Reduce the overall cost of care through streamlined processes and decreased administrative expenses.
Dynamics 365 Fraud Protection
Help protect patient accounts and insurance fraud with device fingerprinting and advanced AI capabilities.
Enhance your solution with Microsoft Cloud for Healthcare
Deliver better experiences, insights, and care by bringing Dynamics 365 capabilities together with Azure, Microsoft 365, and Microsoft Power Platform.