Dynamics 365 pricing
Select a business area to view pricing information.
| Small and medium business | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Business Central Essentials |
From RM294
per user/month |
|
| Business Central Premium |
From RM420
per user/month |
|
| Customer Service Professional |
RM210
per user/month |
RM84
per user/month |
| Sales Professional |
RM273
per user/month |
RM84
per user/month |
| Sales | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Sales Professional |
RM273
per user/month |
RM84
per user/month |
| Sales Enterprise2 |
RM399
per user/month |
RM84
per user/month |
| Sales Premium2 |
RM567
per user/month |
|
| Microsoft Relationship Sales2 |
RM680.40
per user/month |
|
| Microsoft Sales Copilot2 |
RM168
per user/month |
|
| Marketing | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Insights |
From RM7,140
per tenant/month |
RM4,200
3
per tenant/month |
| Supply chain | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Supply Chain Management |
RM756
per user/month |
RM126
per user/month |
| Intelligent Order Management |
From RM1,260
per 1,000 orders lines/month |
|
| Service | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Service Professional |
RM210
per user/month |
RM84
per user/month |
| Customer Service Enterprise |
RM399
per user/month |
RM84
per user/month |
| Field Service |
RM399
per user/month |
RM84
per user/month |
| Field Service Contractor |
RM210
per user/month |
|
| Field Service Resource Scheduling Optimization Add-in |
RM126
per schedulable resource/month4 |
|
| Project management | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Project Operations |
RM504
per user/month |
RM126
per user/month |
| Human resources | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Human Resources |
RM504
per user/month |
RM126
per user/month |
| Customer data platform | First Dynamics 365 app |
Subsequent qualifying1 Dynamics 365 app |
|---|---|---|
| Customer Insights |
RM7,140
per tenant/month |
RM4,200
3
per tenant/month |
| Customer Voice | ||
Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. A tenant contains uniquely identified domains, users, security groups, and licences. Your organisation may have multiple tenants, and a single tenant can contain multiple Dynamics 365 (online) environments. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.
2 Microsoft Sales Copilot is included in Dynamics 365 Sales Enterprise, and any plan that includes Sales Enterprise, at no additional cost.
3 10 users minimum of qualifying Dynamics 365 app.
4 Pricing assumes resource scheduling optimisation on a single tenant.
5 When purchased as a standalone application or additional capacity.
6 Additional responses may be purchased separately.
Pricing for nonprofit organisations
Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.