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Dynamics 365 pricing

Select a business area to view pricing information

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Image of a man working with laptop
Small and medium business
Small and medium business First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Business Central Essentials
From RM311.50

per user/month

Business Central Premium
From RM445

per user/month

Customer Service Professional
RM210

per user/month

RM84

per user/month

Sales Professional
RM273

per user/month

RM84

per user/month

Small and medium business
Small and medium business
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Business Central Essentials
From RM311.50

per user/month

Business Central Premium
From RM445

per user/month

Customer Service Professional
RM210

per user/month

RM84

per user/month

Sales Professional
RM273

per user/month

RM84

per user/month

Sales
Sales First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Sales Professional
RM273

per user/month

RM84

per user/month

Sales Enterprise2
RM399

per user/month

RM84

per user/month

Sales Premium2
RM567

per user/month

Sales
Sales
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Sales Professional
RM273

per user/month

RM84

per user/month

Sales Enterprise2
RM399

per user/month

RM84

per user/month

Sales Premium2
RM567

per user/month

Finance
Finance First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Finance
Contact us for pricing
Finance
Finance
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Finance
Contact us for pricing
Marketing
Marketing First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Marketing
From RM6,300

per tenant/month

From RM3,150 3

per tenant/month

Marketing
Marketing
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Marketing
From RM6,300

per tenant/month

From RM3,150 3

per tenant/month

Supply Chain
Supply Chain First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Supply Chain Management
Contact us for pricing
Guides
RM273

per user/month

Intelligent Order Management
Contact us for pricing
Supply Chain
Supply Chain
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Supply Chain Management
Contact us for pricing
Guides
RM273

per user/month

Intelligent Order Management
Contact us for pricing
Service
Service First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Customer Service Professional
RM210

per user/month

RM84

per user/month

Customer Service Enterprise
RM399

per user/month

RM84

per user/month

Field Service
RM399

per user/month

RM84

per user/month

Remote Assist
RM273

per user/month

RM84 4

per user/month

Service
Service
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Customer Service Professional
RM210

per user/month

RM84

per user/month

Customer Service Enterprise
RM399

per user/month

RM84

per user/month

Field Service
RM399

per user/month

RM84

per user/month

Remote Assist
RM273

per user/month

RM84 4

per user/month

Project Management
Project Management First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Project Operations
Contact us for pricing
Project Management
Project Management
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Project Operations
Contact us for pricing
Human Resources
Human Resources First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Human Resources
Contact us for pricing
Human Resources
Human Resources
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Human Resources
Contact us for pricing
Customer Data Platform
Customer Data Platform First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Customer Insights
RM6,300

per tenant/month

Customer Voice
From RM840 5

2,000 survey responses per tenant/month*

Customer Data Platform
Customer Data Platform
First Dynamics 365 app Subsequent qualifying1
Dynamics 365 app
Customer Insights
RM6,300

per tenant/month

Customer Voice
From RM840 5

2,000 survey responses per tenant/month*

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organisation. A tenant contains uniquely identified domains, users, security groups, and licences. Your organisation may have multiple tenants, and a single tenant can contain multiple Dynamics 365 (online) environments. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 Viva Sales is included in Sales Enterprise, Sales Premium and Relationship Sales at no extra cost.


3 10 users minimum of qualifying Dynamics 365 app.


4 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.


5 When purchased as a standalone application or additional capacity.

Pricing for nonprofit organisations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Included in all Dynamics 365 applications

Data security

99.9 percent or above uptime SLA

Works with Microsoft 365 and LinkedIn

Intelligent technologies

Phone and web support