Dynamics 365 Sales
Insights-based sales acceleration
Empower sales teams with generative AI, automation, and contextual insights.
Get a complete view of the customer journey
Accelerate sales by using customer, marketing, and sales data to identify ideal customer targets, recommend next best actions, and collaborate with peers.
Win new customers through teamwork
Connect sellers with customers through their preferred communication channels using Microsoft Teams and Dynamics 365 Sales.
Accelerate revenue with AI
Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.
Predict and manage pipelines
Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.
Coach in real time
Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling.
Get more from each interaction with your sales solution
Learn how businesses increased their sales, cut costs, and improved the efficiency of their teams with Microsoft Dynamics 365 Sales solutions in the Total Economic Impact™ commissioned study conducted by Forrester Consulting.
ROI over 3 years
Months to payback
Increase in seller efficiency when collaborating with team members
Results are for a composite organisation based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365, a commissioned study conducted by Forrester Consulting, March 2022.
Microsoft Viva Sales is now available
Automatically enrich Dynamics 365 Sales with customer engagement data captured from Microsoft 365 and Microsoft Teams.
Announcing full access to conversation intelligence
Generate valuable sales insights from conversations with customers using conversation intelligence—now available in Dynamics 365 Sales Enterprise and Microsoft Viva Sales.
Real customers, real results
Improved teamwork, happier customers
HSBC deployed Dynamics 365 Sales to empower teams to deliver operational excellence and create more engaging customer experiences.
20 percent sales increase
Business Finland saw increased export sales after moving to a customer experience platform built on Dynamics 365.
Full visibility of the sales funnel
DP World shortened its sales cycle and increased revenue using Dynamics 365 Sales.
Improved sales productivity
MAPEI, a global leader in adhesive manufacturing, simplified the selling process with Dynamics 365 Sales, saving both time and money.
Help sellers sell and buyers buy
Bring together the entire sales team to facilitate the buyer journey.
- Prioritised customers and activities
- Effective conversation techniques
- Built-in collaboration
- Planning and forecasting
- Real-time visibility
- Coaching at scale
- Tailor for specific roles
- Customisable AI
- Configurable sales process
Get started with Dynamics 365 Sales
How can we help?
Connect with a Microsoft specialist or partner to learn how Dynamics 365 helps grow your business and customer base, ask pricing and licensing questions, or set up a free demo and trial. We’ll contact you within two business days.
For product assistance, get technical support.
Thanks for your interest
Currently, there are no representatives available based on your selection. We invite you to reach out to a partner for assistance, ask our community of experts, or start a free Dynamics 365 trial.
* Required field
Get expert help from Microsoft partners
Find a wide range of consulting services from a partner near you.
Join the community
Connect, learn, and discuss Dynamics 365 with business leaders and peers.
Start a Dynamics 365 free trial
Experience what Dynamics 365 products have to offer.
Thanks for requesting a call
Try Dynamics 365 Sales free for 30 days
Try Dynamics 365 Sales free for 30 days
Help your team activate digital selling to close more deals and increase revenue. In this trial, you’ll learn how to:
Accelerate your sales.
Manage your opportunities.
Forecast your revenue.
Work on the go with the mobile app.
Let's get started
Enter your email to start your free trial. *