Dynamics 365 Sales
resources
Explore e-books, videos, webinars, and other
Dynamics 365 Sales resources.


Industry and analyst recognition

Discover the ROI realised with Dynamics 365 Sales in this commissioned study, conducted by Forrester Consulting on behalf of Microsoft.

Microsoft is named a Leader in The Forrester Wave™: Core CRM Solutions, Q3 2022.1

Dynamics 365 is on the Constellation ShortList™ for top suppliers in Sales Force Automation and Sales Engagement Platforms.
E-books and infographics
Three Strategic Priorities to Help You Get Started on Full-Funnel Sales
Three Ways Sales and Marketing Alignment Reduces Costs
Be the Grandmaster of Digital Selling with Four Strategies
Six Strategies to Boost Sales Productivity
Give Your Sales Team the Winning Edge
Customer Experience Playbook
AI Simplified: Business Applications with Intelligence Built In
Power your sales performance with Dynamics 365 + Microsoft Teams
Videos

Adaptive selling in Dynamics 365 Sales

Accelerate digital selling with sales accelerator

Argusi increases lead generation with Microsoft 365

Drive accountability with advanced forecasting in Dynamics 365 Sales

Grant Thornton serves customers remotely with Dynamics 365 Sales
Watch the video
Add a human touch with Dynamics 365 Sales + LinkedIn Sales Navigator

C.H. Robinson improves customer experiences with Dynamics 365

Leerwerkloket uses Dynamics 365 to help job seekers
Customer stories

STIHL embraces holistic, analytical sales management

Hawa expands its sliding-door solutions worldwide

Taylor Wimpey boosts sales visibility and the selling experience

Dextra improves seller productivity and reduces costs

SalesSense gains transparency across the entire sales process
Webinars and podcasts

How to Build a Connected Sales and Marketing Experience

Accelerate Cross-Organisation Collaboration with Dynamics 365 Sales and Microsoft Teams

Accelerate Revenue with AI

Sales Strategies for a Hybrid World, with Gerry Murray

Series: Increase Agility in a Remote Sales Environment

Optimising Seller and Sales Manager Efficiency with Conversation Intelligence

Series: How to Foster Customer Relationships at a Critical Time
Training and certifications
Learn the fundamentals of Dynamics 365 Sales
Get an overview of Dynamics 365 Sales Professional
Become a Certified Dynamics 365 Sales Functional Consultant

Get started with Dynamics 365 Sales

1 The Forrester Wave™: Core CRM Solutions, Q3 2022, Forrester Research, Inc., July 27, 2022
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