Dynamics 365 support
Access Dynamics 365 standard support and browse additional support options and pricing.
Standard
Best for businesses operating a simple environment or using a full-service partner
- Get support for finance and operations apps
- Get support for customer engagement apps
Professional Direct
per user/month
Best for businesses with a continuously operating production environment requiring faster response times and access to experts for advisory and escalation services
Unified Enterprise
Best for businesses that need comprehensive end-to-end support for the entire organisation, covering all Microsoft technologies
1Professional Direct does not cover Business Central. Business Central customers should contact their reselling partner to get help with technical problems. Learn more at Help and Support and Find a Reselling Partner.
2On-demand assessments with as-needed setup and configuration services.
3Pricing is calculated by applying a rate to your historical annual IT spend by Microsoft product class. Visit Unified Enterprise support pricing for more information.
Partner support
Find a partner with the right skills, services, or industry background to help your organisation identify and implement Dynamics 365 solutions.