Dynamics 365 Customer Insights
Leading enterprise customer data platform
Deliver unmatched customer experiences with world-class AI and analytics.
Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.
Understand customer behaviour on your website and mobile app for cross-channel journey optimisation.
Optimise the customer journey with out-of-the-box and custom interactive reports.
Predict customer needs by unlocking powerful insights using prebuilt AI models, or use custom models for deeper insights.
Power customer experiences in a cookie-less future.
- Out-of-the-box AI
- Self-service AI
- Customisable AI
Trusted by enterprises across industries
Serve up delightful experiences.
Win customers for life.
Deliver rewarding experiences.
Transform citizen experiences.
Get started with Dynamics 365 Customer Insights
How can we help?
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Start transforming your business processes.
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