Dynamics 365 Customer Insights resources
E-books
Case studies
Marston’s transforms the guest experience across more than 1,500 of their pubs with personalised engagement.
Tivoli Gardens uses a holistic view of customers to personalise engagement touchpoints for five million visitors every year.
UNICEF Netherlands improved their ability to segment and engage valuable audiences by unifying data from millions of donor records
AEP Energy brings together data from multiple systems to develop unified customer profiles for more than 460,000 residential consumers and businesses.
Videos
Learn how to unify transactional, observational, and behavioral customer data with Customer Insights.
See how organisations are using Customer Insights to engage customers with personalised experiences.
Webinars
Additional Resources
Learn what a customer data platform (CDP) is and how it helps businesses personalise every customer touchpoint.
Find out which data platform is right for your business—a customer data platform (CDP) or a data management platform (DMP).
Training
Work with Dynamics 365 Customer Insights
Create a unified customer profile in Dynamics 365 Customer Insights
Explore Microsoft model-driven app integrations
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