Provide continuous service and support with Dynamics 365

See how your teams can listen and respond to customers at scale while maintaining the same personalised support you’ve always delivered—even if working remotely.

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Enable always-on customer service

Provide consistent levels of personalised support

Learn how your agents can consistently exceed customer expectations using intelligent chatbots and Dynamics 365 Customer Service.
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Quickly solve problems with mixed reality

Connect frontline workers with experts in real time

Learn how employees can work side-by-side with experts from different locations, sharing what they see and solving the problem—remotely and in real time.
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Deliver immediate, intelligent responses

Automate personalised service with chatbots

Offer always-on service to deliver help faster, enable agents to make better use of their time, and use resources more efficiently with Dynamics 365 Virtual Agent for Customer Service.
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Optimise resource scheduling with built-in intelligence

Reduce downtime and optimise field service quality

Drive efficiencies and empower your schedulers to deliver responsive service with Dynamics 365 Field Service.