Drive demand and close deals faster
Increase sales and engagement wherever your customers are in the funnel with a connected sales and marketing solution—offering insights from unified data, and collaboration and productivity tools.
Get an end-to-end view of your customers
Visualise your customers with data
Unite data to better understand your customers and use AI to inform your next best action.
Move to yes faster
Accelerate the sales pipeline and improve experiences by connecting sales and marketing, with support from AI and automation.
Simplify workflows and mentor teams
Close more deals with real-time coaching and productivity tools
Connect the experience with connected data
Personalise and predict customer intent
Learn who your customers are and what they need with insights and AI-based recommendations.
Accelerate sales and marketing
Identify the best leads and engage these audiences throughout the customer journey with AI-driven insights.
Automate the sales process
Simplify the sales cycle and increase revenue through automation.
Empower and coach teams
Enrich customer relationships by giving your teams access to intelligent insights and real-time coaching.
Get more done—faster—with collaboration and productivity tools.
Get more from each interaction with your sales solution
Learn how businesses increased their sales, cut costs, and improved the efficiency of their teams with Microsoft Dynamics 365 Sales solutions in the Total Economic Impact™ commissioned study conducted by Forrester Consulting.
Results are for a composite organisation based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 Sales, a commissioned study conducted by Forrester Consulting, March 2022.
Customers driving demand and revenue
Saving seven minutes on each quote
Ingram Micro uses Dynamics 365 and Microsoft Power Platform to automate sales quotes, saving thousands of hours for sales teams.
Inspiring collaboration with connectivity
Siemens Mobility transforms their CRM into a robust, unified data source to fast-track collaboration and strategic decision making from sales to service.
Driving intelligent innovation
Business Finland uncovers strategies with secure data insights that help thousands of leading businesses innovate in turbulent times and increase its export sales by 20 percent.
Enhancing global experiences
HSBC uses Dynamics 365 to securely scale their digital user experiences and drive operational excellence for millions of customers worldwide.
Increasing revenue pipeline
DP World uses automated lead routing along with lead scoring and sequencing to shorten the sales cycle, enabling five times more proactive sales.
Focus on selling with Microsoft Viva Sales
Prioritise closing deals and building relationships with your customers while automatically capturing sales data for your CRM.
Explore sales and marketing products
Increase revenue and engagement with products designed to work together.
Dynamics 365 Sales
Accelerate sales by using customer, marketing, and sales data to identify ideal customer targets, recommend next best actions, and collaborate with peers.
Dynamics 365 Marketing
Engage with customers one on one, at scale, to build meaningful relationships and grow your business.
Dynamics 365 Customer Insights
Transform customer data into actionable insights and better understand customer behaviour using digital analytics.
Chat, meet, call, and collaborate to accomplish more across your sales teams and connect with customers.
LinkedIn Sales Navigator
Target the right buyers, understand key insights, and engage prospects with personalised outreach.
Connect to and visualise all your customer and sales data using a unified, scalable platform for self-service and enterprise business intelligence.
Microsoft Viva Sales
Prioritise closing deals and enriching customer experiences with automation to eliminate manual data entry.
Bring your customers into focus
Delight your customers at every touchpoint and deepen your relationships using the Microsoft Customer Experience Platform to personalise experiences, guided by AI and data-driven insights.
Discover sales and marketing resources
Connecting Sales and Marketing for Revenue Acceleration
Learn how to generate revenue and long-term growth with the right capabilities designed to gain pipeline visibility, identify quality leads, nurture customer relationships, and coach sellers across your business.
5 Ways a Connected Seller Solution Improves Sales
Learn how to empower sellers to close deals faster by boosting productivity, scaling personalised customer experiences, and unifying your data in a connected, cloud solution.
Three Ways Sales and Marketing Alignment Reduces Costs
Learn how to avoid costly duplicative work, lost opportunities, and wasted administrative effort by closely aligning sales and marketing efforts.
Be the Grandmaster of Digital Selling with Four Strategies
Learn four strategies that lead to higher customer engagement, greater anticipation of customer needs, and overall positive customer relationships.
How to Foster Customer Relationships at a Critical Time
Learn how to adapt to uncertain times, respond to changes in real time, and continue building strong customer relationships for long-term success.
The Benefits of Aligning Sales and Marketing
Learn how to connect and automate sales and marketing tools for improved lead quality, better audience segmentation, and more business growth.
Learn to connect sales and marketing
How can we help?
Connect with a Microsoft specialist or partner to learn how Dynamics 365 helps grow your business and customer base, ask pricing and licensing questions, or set up a free demo and trial. We’ll contact you within two business days.
For product assistance, get technical support.
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