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Try Dynamics 365 Customer Insights free for 30 days

Boost sales, service, and marketing strategy by using AI to predict and improve customer interactions. With a customer data platform (CDP) like Dynamics 365 Customer Insights, you’ll unify user data to get a holistic view of your customer—helping you uncover actionable insights that drive growth.

Snapshot of customer insights page

In this trial, you’ll learn how to:

Turn prospects into high-value customers

  • Understand customer behaviour.
  • Create richer segments.
  • Predict customer needs.

Lower cost per conversion

  • Forecast customer lifetime value.
  • Identify obstacles and opportunities.
  • Optimise the customer journey.

Accelerate sales through personalised recommendations

  • Increase cross-selling and upselling.
  • Trigger custom workflows.
  • Drive meaningful actions.

Improve retention and loyalty

  • Predict churn.
  • Build trust.
  • Make informed decisions faster.

Get started now with your free trial to get a deeper understanding of your customers and enable real-time decision making.

Use sample data or your own. And there’s no credit card required or software to install.

Get a 360-degree view of your users with Dynamics 365

This CDP uses AI to help you see results faster and understand who your customers are and what they want.

With a comprehensive picture of your customer, you’ll be able to connect and unify your data—transactional, observational, and behavioural—to power personalised customer experiences and drive greater customer satisfaction.

You’ll also have access to customer interactive reports about engagement to help you spot patterns, find obstacles, and improve the customer journey.

Plus, unlike some other solutions, Dynamics 365 works with your stack, allowing you to seamlessly connect existing data and systems.

Learn more about what Dynamics 365 Customer Insights has to offer and how it helps you deliver unmatched customer experiences with industry-leading AI and analytics.