Try Dynamics 365 Customer Service free for 30 days
Provide exceptional, personalised, seamless service to delight your customers. In this trial, you’ll learn how to:
Engage customers
- Provide high-touch support across channels.
- Explore chat in real time.
- Deliver personalised service.
- Know the customer better.
Empower agents
- Manage work simultaneously.
- Find answers faster.
- Keep track of events.
- Capture activities instantly.
- Accelerate customer support.
Monitor and improve operations
- Use data and analytics to improve agent and customer experiences and increase productivity.
Get started now with this free trial to see firsthand how to connect with customers in real time, provide cross-channel support, and work more efficiently with easy-to-use productivity tools.
There’s no credit card required or software to install.
Earn customers for life with Dynamics 365
This all-in-one solution helps you provide self-service support with automated virtual agents and rich, knowledge-base portals that let your customers directly access, share, and build community knowledge.
You’ll also be able to personalise customer service engagements with tailored experiences that give you a 360-degree view of your customer, interact on their preferred channel, and anticipate their needs.
Plus, with tools to make your agents more productive, you’ll remove guesswork from case resolution, quickly equip agents with the right information at the right time, and let you analyse—then act on—customer feedback.
And by connecting your business with Dynamics 365, you’ll optimise service with actionable insights that let you quickly adapt to real-time customer sentiment, all while you deliver proactive service with IoT that detect and correct problems before your customers notice anything’s wrong.
Learn more about what Dynamics 365 Customer Service has to offer and how it can transform your customers’ experiences.
Dynamics 365 Customer Service
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