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Dynamics 365 Marketing

Connect on a deeper level—personalise customer experiences

Orchestrate customer journeys

Build deeper relationships when you create campaigns that deliver the right personalised messages at the right time through the right channel.

a customer journey

Align sales and marketing

Create seamless customer experiences and increase opportunities through marketing automation, shared data, and business processes connected to Dynamics 365 Sales.

a sales and marketing summary

Make informed decisions

Improve automated marketing performance with lead scoring and custom dashboards. Works seamlessly with Dynamics 365 Customer Insights to deliver a 360-degree customer view.

A B test results

Grow with an adaptable platform

Extend your capabilities by easily connecting to apps and services you use today. Built-in features help compliance with General Data Protection Regulation (GDPR) regulations and accessibility guidelines.

business process flows

Innovative marketing capabilities. Real-world results. Read the stories.

Campari Group raises the bar for customer experiences

Campari Group added Dynamics 365 Marketing and Dynamics 365 Customer Insights to enhance its personalisation of marketing, sales, and customer service efforts.

UNICEF Netherlands turns donors into lifetime supporters

The global nonprofit UNICEF Netherlands runs and tests campaigns at scale while delivering more precise and personalised communications.

Broekman Logistics boosts ROI

With Dynamics 365 creating smooth collaboration between sales and marketing, Broekman Logistics increased sales and gained valuable operations insights.

Northrop & Johnson is winning the yacht race

Premier yacht broker Northrop & Johnson increased charter sales by 70 percent.

Manawanui responds quickly to a global crisis.

Social service agency Manawanui launched a nationwide emergency information and survey campaign within hours.

DHI deepens customer relationships

Dynamics 365 Marketing provides a powerful way for DHI to use automation and inbound marketing to enrich its customer knowledge.

Powerful capabilities make the difference

Confidently create effective multichannel campaigns that grow rewarding business relationships.

  • Unified platform
  • Adaptable
  • Seamless events management
  • Multiple channels including Microsoft Teams and LinkedIn
  • Engage customers using deep personalisation and AI insights
modern capabilities
  • Secure and compliant Microsoft Azure cloud
  • Common data and connected business processes
  • Common platform across Dynamics 365 apps
unified platform
  • Easy to configure for your business
  • Out-of-the-box content templates and designer tools
  • Extensible with the Power Platform
adaptability

See what you can accomplish with Marketing

Introduction to Dynamics 365 Marketing

Build Customer Journeys

Design engaging, eye-catching emails

Qualify your hottest leads

Run webinars and meetings with Microsoft Teams

Create online surveys with Dynamics 365 Customer Voice

Capture leads from LinkedIn

Win new opportunities with account-based marketing

Take the next step

Speak with a sales representative or sign up for a free trial.