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Results are for a composite organisation based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 Sales, a commissioned study conducted by Forrester Consulting, March 2022.
Strengthening customer relationships
MAPEI personalises marketing campaigns, customer journeys, and sales engagements by moving its marketing, sales, and service systems to Dynamics 365.
Inspiring collaboration with connectivity
Siemens Mobility transforms its CRM into a robust, unified data source to fast-track collaboration and strategic decision making from sales to service.
Delivering harmonious experiences
Natuzzi redefines the luxury furniture experience by using Dynamics 365 to connect with each customer at the right moment throughout their journey.
Adopting a data-driven approach
Securitas develops a CRM platform on Dynamics 365, improving sales efficiency and client retention with deeper local insights into its global security services.
Increasing revenue pipeline
DP World uses automated lead routing along with lead scoring and sequencing to shorten the sales cycle, enabling five times more proactive sales.
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