Choose the right support plan for your needs
With a variety of Microsoft Dynamics 365 support options available, you'll find a plan that fits your business needs. Microsoft Dynamics 365 support plans can be purchased through volume licensing programmes or directly from Microsoft.
Subscription Support
Next business-day technical support response times, unlimited access to technical resources
Included with Dynamics 365 subscription and trials
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Enhanced Support
Guaranteed faster response times to technical support incidents
Per user/month *
Professional Direct Support
Drive adoption by having Dynamics 365 experts provide direct advice and all day, every day technical support
Per user/month (minimum $180/month) *
Enterprise Solutions – Premier Support
Custom support option that strategically aligns with your IT landscape, with access to a designated Technical Account Manager
*Applicable for any of the Dynamics 365 Applications, Customer Engagement Plan, or Unified Operations Plan. For Dynamics 365 Plan pricing in Enhanced and Professional Direct Support contact us for details.