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Drive demand and close deals faster

Increase sales and engagement wherever your customers are in the funnel with a connected sales and marketing solution—offering insights from unified data, and collaboration and productivity tools.

Get an end-to-end view of your customers

Visualise your customers with data

Unite data to better understand your customers and use AI to inform your next best action.

Move to yes faster

Accelerate the sales pipeline and improve experiences by connecting sales and marketing, with support from AI and automation.

Simplify workflows and mentor teams

Close more deals with real-time coaching and AI powered tools.

Connect the experience with connected data

Personalise and predict customer intent

Learn who your customers are and what they need with insights and AI-powered recommendations.

Accelerate sales and marketing

Identify the best leads and engage these audiences throughout the customer journey with AI-driven insights.

Automate the sales process

Simplify the sales cycle and increase revenue through automation.

Empower and coach teams

Enrich customer relationships by giving your teams access to intelligent insights and real-time coaching.

Boost productivity

Get more done—faster—with collaboration and productivity tools.

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Get more from each interaction with your sales solution

Learn how businesses increased their sales, cut costs, and improved the efficiency of their teams with Microsoft Dynamics 365 Sales solution in the Total Economic Impact™ commissioned study conducted by Forrester Consulting.


ROI over 3 years


Months to payback


Increase in seller efficiency when collaborating with team members

Results are for a composite organisation based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 Sales, a commissioned study conducted by Forrester Consulting, March 2022.

Customers driving demand and revenue

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Saving seven minutes on each quote

Ingram Micro uses Dynamics 365 and Microsoft Power Platform to automate sales quotes, saving thousands of hours for sales teams.

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Inspiring collaboration with connectivity

Siemens Mobility transforms their CRM into a robust, unified data source to fast-track collaboration and strategic decision making from sales to service.

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Driving intelligent innovation

Business Finland uncovers strategies with secure data insights that help thousands of leading businesses innovate in turbulent times and increase its export sales by 20 percent.

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Enhancing global experiences

HSBC uses Dynamics 365 to securely scale their digital user experiences and drive operational excellence for millions of customers worldwide.

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Increasing revenue pipeline

DP World uses automated lead routing along with lead scoring and sequencing to shorten the sales cycle, enabling five times more proactive sales.

Boost seller productivity with Copilot in Microsoft Viva Sales

Be more productive by using generative AI to deliver real-time insights and automate content creation.

Explore sales and marketing products

Increase revenue and engagement with products designed to work together.

Dynamics 365 Sales

Accelerate sales by using customer, marketing, and sales data, and AI-powered insights to identify ideal targets, recommend next best actions, and drive cross-collaboration.

Dynamics 365 Marketing

Transform your marketing with generative AI that seamlessly segments audiences and simplifies creation of personalised content.

Dynamics 365 Customer Insights

Use a powerful, real-time customer data platform (CDP) to transform customer data into actionable insights with generative AI and predict customers’ intent using digital analytics.

Microsoft Teams

Chat, meet, call, and collaborate to accomplish more across your sales teams and connect with customers.

LinkedIn Sales Navigator

Target the right buyers, understand key insights, and engage prospects with personalised outreach.

Power BI

Connect to and visualise all your customer and sales data using a unified, scalable platform for self-service and enterprise business intelligence.

Microsoft Viva Sales

Prioritise closing deals and enriching customer experiences with automation to eliminate manual data entry.

Bring your customers into focus

Delight your customers at every touchpoint and deepen your relationships using the Microsoft Customer Experience Platform to personalise experiences, guided by AI and data-driven insights.

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Learn to connect sales and marketing

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