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Guide your Dynamics 365 success

Support your Dynamics 365 solution across the organisation with helpful adoption, training, and informational resources.

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two persons sitting in front of laptop and discuss something with smiley face

Roll out with confidence

Accelerate your Dynamics 365 implementation and adoption with expert advice, workshops, and an onboarding programme.

Implementation guide

Find best practices and prescriptive guidance to design, build, and deploy your solution—based on thousands of successful cloud deployments.

Get the guide

FastTrack for Dynamics 365

Confidently go live with onboarding and training led by Microsoft experts and partners.

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Build fundamental skills and stay connected

Be in the know

Keep up to date on the latest Dynamics 365 and Microsoft Power Platform product information and events.


Register for live and virtual events to dive deeper into Microsoft business applications.

Product roadmaps

Get a glimpse into what’s new and coming to Dynamics 365 and Power Platform applications.

Learn TV

View technical videos and prerecorded events on Microsoft products.

Become a Dynamics 365 expert

Understand business application fundamentals through hands-on learning and interactive guidance.

Microsoft Learn

Build practical job skills at your own pace with guided, online training sessions.

Learning partners

Get flexible, customised, one-on-one training developed by Microsoft.

Virtual Training Days

Attend in-depth, online training events to help develop your skills and career.

Validate your abilities

Get certified from Microsoft on business applications technology to get the most out of Dynamics 365 and Power Platform.

Practice tests

Take official Microsoft Certification practice tests to help you prepare.

Fundamentals certification

Demonstrate your foundational understanding of Microsoft technologies.

Role-based certifications

Verify the Microsoft technical skills required to perform your job.

Meet the learners

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“I’m happy with what I do now. It’s not just a job anymore. It’s a passion for me. Now it’s something I advocate for and evangelize about because it has the potential to do so much good.”

Sheryl Netley, Power Platform Functional Consultant

Headshot image of a person named Chris

“Certification is a great way to show people that you can take initiative and communicate that kind of abstract concept, like self-motivation, that is otherwise hard to show on a curriculum vitae.”

Chris Dinnel, Dynamics 365 Administrator, SBS CyberSecurity

Headshot image of a person named Michelle

“I like to deep dive and spend a couple of weeks preparing for a certification. If you don’t get it the first time, that’s OK.… That’s the only secret to succeeding in tech—be resilient and keep learning!”

Michelle Sanchez, Senior Power Platform Consultant, HSO

Headshot image of a person named Elena

“There’s massive demand, and women are needed in our industry. We need to find women in this pivotal moment and show them the opportunity now.”

Elena Baeva, Founder and CEO, 365 Talent Portal

Implementing success

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How Microsoft certifications advanced an admin’s career.

Read the story
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How manufacturing and service operations were transformed.

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Montpellier Business School logo

How students gained a competitive edge.

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How reporting and supply chain processes were streamlined.

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Microsoft Learn for Educators

Prepare students for success in technical careers. Microsoft Learn for Educators provides institutions and educational nonprofits with free curriculum, training, and other teaching resources.

Support your solution

Ensure ongoing success with end-to-end—and priority—support.

Learn more about Dynamics 365 standard support.

Read the datasheet

Browse additional plans for rapid and advanced support.

Compare support plans

Get support for your Dynamics 365 product.

Learn more