Proactive and connected field service begins here
Deliver better outcomes with IoT
Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.WATCH DEMO LEARN MORE
Optimise your resources
Automate and improve scheduling to dispatch the right technician and get the most value out of your resources.WATCH DEMO LEARN MORE
Make technicians more effective
Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.WATCH DEMO LEARN MORE
Engage your customers
Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.LEARN MORE
Innovate with an adaptable platform
Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services you already use.LEARN MORE
Modernise field service with mixed reality
Troubleshoot issues in context and enable technicians with heads-up, hands-free video calling and mixed reality annotations on Microsoft HoloLens.LEARN MORE
Dynamics 365 for Field Service
Dynamics 365 Remote Assist
Customer Engagement Plan
Includes Field Service, Customer Service, Project Service Automation, and Sales
Customers are transforming with Dynamics 365 for Field Service
Glympse integration for Field Service
By Microsoft Dynamics 365
Dynamics Advanced Field Service
By Dynamics Software.
Warranty Management and Product Repair
By Armanino LLP
Explore More Resources
Microsoft is positioned as a Visionary in the Gartner September 2017 Magic Quadrant for Field Service Management.
5 Ways to Know You're Ready for Connected Field Service.
Explore GDPR and how Dynamics 365 helps you comply with this European privacy law.
5 Steps to Successful Servitization.
Nine Ways to Turn Your Field Service Centre into a Profit Centre.
How innovative field service organisations are planning for the future today.