Skip to main content

Dynamics 365 contact sales widget

Dynamics 365 Field Service resources

Dispatch the right resource to the right place at the right time.

Person reading reports

Research and tools

Gartner logo

Gartner has recognised Microsoft as a Leader in the 2020 Magic Quadrant for Field Service Management 1

Forrester logo

Forrester Consulting: The Total Economic Impact™ of Microsoft Dynamics 365 Field Service

Forrester logo

Estimate the Total Economic Impact™ of Dynamics 365 Field Service with an ROI calculator

E-books

5 Ways to Know If Connected Field Service Is Right for Your Business

Read the e-book

9 Ways to Make Your Field Service Organisation a Profit Centre

Read the e-book

Remote Service: Modernise Your Operations with Mixed Reality

Read the e-book

Transform Your Field Service with IoT, AI, and Mixed Reality

Read the e-book

5 Innovative Ways Industry Leaders Modernise Their Field Service

Read the e-book

A Quick-Start Guide to Delivering Always-On, Always Exceptional Service

Read the e-book

Digitally Transform Your Field Service: 5 Case Studies from Manufacturing

Read the e-book

A Quick-Start Guide to Building Resiliency with Customers

Read the e-book

See Field Service in action

Siemens Smart Infrastructure reimagines the field service experience.

Read the story

NAVCO optimises resource scheduling, boosts efficiency, and meets SLAs with Field Service.

Read the story

Learn how to transform your business with Field Service

Introduction to Dynamics 365 Field Service

Watch now

Creating Smart Buildings and Cities of the Future

Watch now

Transition to Proactive and Connected Field Service

Watch now

Adapt to a Rapidly Changing Environment

Watch now

How to Foster Customer Relationships at a Critical Time

Watch now

Keep Consumers Connected with Your Business

Watch now

How to Increase Customer Satisfaction with Always-On Service

Watch now

Get trained on Field Service

Get started with Field Service Mobile

Configure Field Service

Configure bookable resources in Field Service

Try Dynamics 365 Field Service

Take the next step

1 Gartner does not endorse any supplier, product or service depicted in its research publications and does not advise technology users to select only those suppliers with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.