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Sales operations

To help your sales team build relationships at scale, rely on Microsoft Dynamics 365. Learn how to build a smarter sales stack with Dynamics 365 Sales.


Customers are transforming with Dynamics 365 Sales

Swarovski logo
Swarovski logo

“This enables us to be one step ahead, acting instead of reacting, no matter where we are.”

Christian Doose, EVP Sales

Planning and reporting

Streamline sales planning with quota and territory management. Empower sellers and leaders to make data-driven decisions with flexible, pre-built dashboards that offer interactive drill-through capabilities and natural language Q&A.

Sales process optimisation

Use prebuilt AI to quickly empower sales teams with insights. customise the AI to meet your specific sales processes. optimise your sales efforts with automation and an event-driven sales process based on best practices.

Seller onboarding and training

Ease onboarding and align sales behaviour with interactive help and documentation. Minimise training for inside sellers with built-in coaching tools that capture contextual feedback from managers.

Take the next step

Screenshot showing Sales Operations