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Why Dynamics 365?

Dynamics 365 revolutionises CRM and ERP by applying intelligence to all forms of data. This enables organisations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results.

Dynamics 365 is the world’s connected business cloud designed to help you better understand your business and act strategically to be successful.

How can Dynamics 365 help you succeed?

From engaging your customers, optimising operations, empowering your employees or transforming your products and services, Dynamics 365 gives you a deep understanding of your business to help digitally transform and achieve success in your own terms.

When you connect your data together and apply intelligence, you will get a deep understanding of your business including sales, customer acquisition, customer service, and back-end operations.

You can also integrate applications with existing systems or build and extend upon them with customisations using the Microsoft Power Platform.

You will be able to derive insights that turn into action—enabling better decisions and transformative processes to reimagine your engagement with your customers and generate greater value for them.

Your path, your way

Modern, modular apps that offer tangible and precise help for each function from end to end. They work seamlessly together and with your existing systems, so you choose the right path for your organisation.

Make smarter moves

Create more value by making it easier to take in signals from every part of the organisation, learn from them, and take the actions that make the most impact.

Thrive as your business changes

As things change from quarter to quarter, or even from second to second, Dynamics 365 can be customised to business needs. Plus, with the Microsoft Power Platform, it’s easy to extend, tailor, and create customised solutions with Dynamics 365 to meet your unique business requirements.

Work on a unified and scalable platform

Work seamlessly with the Microsoft products your organisation already uses and scale with the Microsoft cloud. A common data model and deep integration with Dynamics 365, Office 365, LinkedIn, and other data sources create a single view of processes, relationships, and data.

Connected and Integrated Portfolio of Products


Increase customer demand with marketing, productivity, and AI apps.


Automate your supply chain and manufacturing with operations and mixed reality apps.


Redefine your global financial management with finance apps.


Improve the shopping experience with commerce and AI apps.


Take better care of your people with HR, productivity, and mixed reality apps.

See Dynamics 365 in action

Learn how Dynamics 365 can help your organisation—from employees and customers to products and operations—achieve success.

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