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Digitally transform your business with Dynamics 365

Microsoft has removed the complexity of disparate CRM and ERP systems by creating modern, modular business applications that work together on a single platform, giving organisations the flexibility to adopt technology when they need it to improve business outcomes.

Use data and intelligence to power digital transformation

Engage customers and build relationships

Fundamentally reimagine how you engage with customers—create personalised marketing, sales, and service experiences using data and intelligence to improve every interaction.

Optimise operations

Improve service, drive efficiency, and reduce costs with intelligence and prescriptive guidance infused throughout your business processes.

Empower employees

Attract, hire, and engage the best talent and unleash them to do their best work with data and insights surfaced right where they work.

Transform products and services

Use data as a strategic asset—identify new market opportunities, produce innovative products, and create exceptional customer experiences with a comprehensive view of your customers and operations.

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Your path, your way

Modern, modular apps that deliver new experiences—including mixed reality—and work seamlessly together and with your existing systems so you choose the right path for your organisation.

Unify data and processes

A common data model and deep integration with Dynamics 365, Office 365, LinkedIn, and other data sources create a single view of processes, relationships, and data.

Achieve greater outcomes

Connected data, advanced artificial intelligence (AI), and machine learning deliver insights and enable predictive actions.

Thrive as your business changes

The Microsoft Power Platform makes it easy to extend, tailor, and create customised solutions to meet your unique business requirements.

Analysts recognise Dynamics 365 as a leader among business applications

User Experience

Forrester positions Microsoft as a leader in their new Forrester Wave: Sales Force Automation Solutions report.


Nucleus Research recognises Microsoft Dynamics 365 as a Leader in their Enterprise Resource Planning (ERP) Technology Value Matrix.


Gartner once again positions Microsoft in the Leaders Quadrant in the 2018 Magic Quadrant for CRM Customer Engagement Center report.


See Dynamics 365 in action

Dynamics 365 business applications are modern, unified, intelligent, and adaptable solutions that work together seamlessly and integrate with your existing systems so your organisation gets exactly what it needs to grow.

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