Not your typical CRM or ERP
Elevate your business performance with Dynamics 365—the next generation of intelligent business applications that work seamlessly together and with your existing systems.
Drive digital transformation with a new approach to business applications
Break down silos created by traditional enterprise resource planning (ERP) and customer relationship management (CRM) solutions for a comprehensive view of your customers and operations.
Modern
Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
Unified
Enable people to do their best work by unifying relationships, processes, and data with comprehensive business applications connected through a common Microsoft cloud platform.
Intelligent
Achieve greater business outcomes with built-in intelligence and prescriptive guidance delivered by leading AI and analytics technologies.
Adaptable
Thrive as your business changes by extending existing applications, building new solutions, and integrating with other technologies on a flexible, scalable, and secure platform.
Explore business applications that integrate seamlessly and connect with your existing systems
Microsoft Dynamics 365 Business Central
Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution to streamline and connect business processes, improve customer interactions, and enable growth.
LEARN MORECustomers are transforming with Dynamics 365
24 Hour Fitness builds trust and long-term relationships with millions of members using personalized marketing messages.
Hickory Farms reignites growth by delivering premium customer experiences across channels.
Renault Sport models race conditions and out-performs their competition using machine learning.
Explore other resources
Report
Forrester Wave: Sales Force Automation
Forrester Research
Forrester positions Microsoft as a Leader in their new Forrester Wave: Sales Force Automation Solutions.
READ REPORTReport
Global State of Customer Service
Microsoft
Customer expectations continue to rise. Find out what you can do to win their loyalty.
READ REPORTBlog
Retail transformation
Microsoft
Discover the latest innovations and brands reshaping retail experiences in 2019.
READ BLOG
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