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Dynamics 365

Unify your business—from data to people to processes—with modern, intelligent business applications that adapt to your changing needs.

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Give your business what it needs to succeed

Make better decisions

Improve business outcomes using data-driven insights and recommendations.

Build customer relationships

Create more meaningful engagement with a comprehensive customer view.

Operate more efficiently

Automate and optimize everyday tasks using AI-driven workflows.

Explore Dynamics 365

Applications that work great on their own—and even better together or with your existing business systems.

Sales

Prioritize the right prospects, build relationships, and increase sales.

Dynamics 365 for Sales

Optimize sales processes, personalize engagement, and win deals faster.

Microsoft Relationship Sales

Drive more meaningful sales engagements with Dynamics 365 and LinkedIn.

Dynamics 365 Sales Insights

Sell smarter with actionable insights and predictive guidance.

Dynamics 365 Customer Insights

Gain a single view of customers to discover insights that personalize experiences.

Dynamics 365 Product Visualize

Enhance buying experiences by showcasing products with mixed reality.

Service

Help your agents and technicians exceed customer expectations.

Dynamics 365 for Customer Service

Meet rising customer expectations across channels and devices.

Dynamics 365 for Field Service

Optimize resources and make technicians more efficient.

Dynamics 365 Remote Assist

Solve problems in the field faster in context with mixed reality.

Dynamics 365 for Project Service Automation

Deliver projects on time and within budget.

Dynamics 365 Customer Insights

Gain a single view of customers to discover insights that personalize experiences.

Dynamics 365 Virtual Agent for Customer Service

Create intelligent virtual agents that enhance service experiences for customers.

Dynamics 365 Customer Service Insights

Improve customer satisfaction and operational efficiency through intelligent insights.

Marketing

Target the right buyers, run multi-channel campaigns, and increase sales-ready leads.

Dynamics 365 for Marketing

Find and nurture more leads by connecting sales and marketing.

Dynamics 365 Market Insights

Stay on top of market trends with web and social insights.

Dynamics 365 Customer Insights

Gain a single view of customers to discover insights that personalize experiences

Adobe Marketing Cloud

Deliver personalized, connected customer experiences with Dynamics 365 and Adobe

Finance and operations

Connect and optimize your back-office, retail, and supply chain operations.

Dynamics 365 for Finance and Operations

Efficiently manage your financials, manufacturing, and supply chain.

Dynamics 365 for Retail

Unify in-store and back-office operations and create personalized shopping experiences.

Talent

Hire top talent, set employees up for success, and improve HR management.

Dynamics 365 for Talent: Attract

Find, engage, and hire the right people.

Dynamics 365 for Talent: Onboard

Accelerate time-to-impact with personalized onboarding experiences.

Dynamics 365 for Talent: Core HR

Streamline HR processes and enable self-service and collaboration.

AI-driven insights

Make more informed decisions by applying AI to your data.

Dynamics 365 Sales Insights

Sell smarter with actionable insights and predictive guidance.

Dynamics 365 Customer Insights

Gain a single view of customers to discover insights that personalize experiences.

Dynamics 365 Customer Service Insights

Improve customer satisfaction and operational efficiency through intelligent insights.

Dynamics 365 Fraud Protection

Help protect your e-commerce business—and your customers—against fraud.

Dynamics 365 Virtual Agent for Customer Service

Create intelligent virtual agents that enhance service experiences for customers.

Dynamics 365 Market Insights

Stay on top of market trends with web and social insights.

Business Central

Manage your finances, sales, service, and operations with an all-in-one solution for businesses outgrowing accounting software.

Mixed reality

Overlay digital content in real-world business scenarios for greater efficiency and teamwork.

Dynamics 365 Remote Assist

Solve problems in the field faster with real-time, contextual collaboration.

Dynamics 365 Layout

Make better decisions before you build and move from concept to completion faster.

Dynamics 365 Guides

Learn by doing—offer employees hands-free guidance where they work.

Dynamics 365 Product Visualize

Enhance buying experiences by showcasing products with mixed reality.

Why choose Dynamics 365

Connect your data and apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.

Unify your business by connecting people, processes, and data across Dynamics 365, Office 365, LinkedIn, and Azure.

Make intelligent decisions with built-in AI, analytics, and prescriptive guidance.

Adapt to your needs by integrating applications with existing systems—or tailor and build upon them with the Microsoft Power Platform.

Take a modern approach by infusing AI, mixed reality, social, and mobile capabilities for rapid business innovation.

Explore how customers are using Dynamics 365

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