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Audience insights

Transform customer data into actionable insights with audience insights, a capability of Dynamics 365 Customer Insights

A Supply Chain Management dashboard

Unified data, connected B2C and B2B experiences

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Manufacturing in a warehouse

Stay up to date on the latest Customer Insights news, tips, and innovations.

Man doing inventory

Learn more about the capabilities of Customer Insights.

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Personalize communications and create seamless customer journeys by activating contextual insights and segments in a marketing automation solution.

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Bring in direct customer feedback from survey data to enhance customer profiles using Dynamics 365 Customer Voice.

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Connect your data with Power BI to model and visualize insights about your customers using rich interactive reports and dashboards.

Bring together your entire stack with connectors* for hundreds of destinations

Person using Surface

Get started with Dynamics 365 Customer Insights

Person using Surface

* Separate licenses may be required