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Dynamics 365 Customer Insights capabilities

Transform your customer data into actionable, real-time insights and get to know your customers with an AI-powered customer data platform (CDP).

A Supply Chain Management dashboard

Unified customer data and 360-degree customer views

Related applications

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Personalize communications and create seamless customer journeys by activating contextual insights and segments in a marketing automation solution.

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Bring in direct customer feedback from survey data to enhance customer profiles using Dynamics 365 Customer Voice.

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Connect your data with Power BI to model and visualize insights about your customers using rich interactive reports and dashboards.

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Shift to digital selling with prebuilt intelligence and equip sales teams with adaptive guidance to better serve customers.

Combine your entire stack with connectors from our partners*

* Separate licenses may be required

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Get started with Dynamics 365 Customer Insights

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