Dynamics 365 Customer Insights pricing

Start with the customer data platform or journey orchestration, and add what you need.

Dynamics 365 Customer Insights

$1,700

per tenant/month

Deliver connected customer journeys and campaigns with unified customer data. Includes up to 4 environments, 100,000 Unified People¹ and 10,000 Interacted People².

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Dynamics 365 Customer Insights attach

For organizations with a qualifying Dynamics 365 application³

$1,000

per tenant/month

Add connected customer journeys and campaigns with unified customer data to your qualified Microsoft stack. Includes up to 4 environments, 100,000 Unified People¹ and 10,000 Interacted People².

Download the licensing guide

Additional Unified People packs

Additional capacity to unify more customer profiles.

Additional Interacted People packs

Additional capacity to connect with more people or accounts.

Get started with Dynamics 365 Customer Insights

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Boost your customer engagements with AI-powered channel selection.
Experiment with A/B testing to increase performance.
Optimize various marketing workflows, such as content or journey creation, and save time with Dynamics 365 Copilot.

Use sample data or your own. No credit card required or software to install.
To try the customer data platform (CDP) within Dynamics 365 Customer Insights, start a free 30-day trial. In October 2023, the journey orchestration and CDP applications will both be included within a single Dynamics 365 Customer Insights trial experience.

Dynamics 365 Customer Insights

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Dynamics 365 Customer Insights pricing