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Dynamics 365 Fraud ProtectionPreview

Help protect your e-commerce business—and your customers—against fraud to drive down costs, achieve higher revenue, and improve your customers’ shopping experience.

Take a more innovative approach to fraud prevention

Fraud diagnosis

Better understand your fraud environment. Provide historical data to generate insights that help identify opportunities to improve your fraud protection capabilities.

Fraud protection network

Benefit from insights found across all merchants using Dynamics 365 Fraud Protection to help identify fraud patterns faster and reduce fraud losses.

Virtual fraud analyst

Optimize your system, adjust risk thresholds, and make better-informed business decisions through machine learning recommendations.

Help lower fraud-related costs

Reduce fraud costs by increasing detection accuracy and dynamically adjusting to the changing fraud landscape with artificial intelligence and innovative features.


Help increase revenue

Increase bank acceptance rates and decrease false positives by sharing transaction risk exposure with issuers so they can make more informed assessments—helping to prevent shopping cart abandonment and achieve higher profits.


Create a better purchase experience

Reduce friction and improve the customer experience by reducing manual transaction review, decreasing wrongful rejections, and providing tools to help resolve customer escalations quickly.


Integrate easily with your processes

Configure Dynamics 365 Fraud Protection for your existing systems and payment stack, helping you better detect fraudulent transactions.


Detect fake accounts

Help avoid incurring losses due to fraudulent accounts by actively monitoring account creation and helping minimize abuse and automated attacks on customer accounts.

Get award-nominated technology

Use the same innovative fraud detection technology used by Microsoft and nominated by The Institute for Operations Research and the Management Sciences (INFORMS) as a finalist for the 2019 Franz Edelman Award—an international award for achievement in advanced analytics and operations research.

Explore additional resources

Access self-help and how-to guides to help you get started.

Learn about current market availability and future expansion.

Learn how to protect your business and your customers from fraud.

Take the next step