Dynamics 365 Commerce capabilities
Foster lasting relationships through intelligent tools that strengthen your brand.
Get the most out of retail commerce with a unified solution
Exceed customer expectations with seamless commerce experiences
See how data helps drive innovation across customer purchasing experiences.
Four important retail trends
Get deeper insights into trends affecting retail businesses.
Five trends transforming B2B buying and e-commerce
Discover how B2B buyers and organizations are adapting to changes in the market and how digital commerce capabilities are changing B2B engagement.
Get more personal
Build customer relationships through relevant and unified personal experiences.
Deliver seamlessly connected shopping across retail channels
Learn how Dynamics 365 Commerce can help your business streamline retail sales and commerce capabilities.
Enable a new level of B2B digital sales excellence
Read about the B2B e-commerce capabilities of Commerce.
"Dynamics 365 gives our customers the ability to buy online, return in-store, and take advantage of click-and-collect, while simultaneously supporting our global colleagues to make smarter and more accurate decisions."
Jackie Reid Program Lead, Project Reboot, Dr. Martens
"We're very excited about the opportunity to find something that works with not only different software solutions throughout the company, but different solutions within the store."
Nick Corthier : Chief Financial Officer LIDS
Announcing B2B e-commerce capabilities
Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.
Connect Commerce with a real-time CDP to gain a 360-degree view.
Predict customer needs using built-in AI.
Power seamless personalized experiences across all touchpoints.
Increase your revenue.
Protect your reputation.
Take an innovative approach.
Use real-time observational data.
Improve in-store operations.
Provide optimal shopping experiences.
Boost seller productivity.
Adapt to rapid changes.
Shift to digital experiences.
Get an intuitive agent experience.
Continuously improve services.
Uncover customer service insights.
Automate and optimize fulfillment.
Manage the entire order lifecycle.
Enhance your customers’ experience.
Take the next step
How can we help?
Connect with a Microsoft specialist or partner to learn how Dynamics 365 helps grow your business and customer base, ask pricing and licensing questions, or set up a free demo and trial. We’ll contact you within two business days.
For product assistance, get technical support.
Thanks for your interest
Currently, there are no representatives available based on your selection. We invite you to reach out to a partner for assistance, ask our community of experts, or start a free Dynamics 365 trial.
* Required field
Get expert help from Microsoft partners
Find a wide range of consulting services from a partner near you.
Join the community
Connect, learn, and discuss Dynamics 365 with business leaders and peers.
Start a Dynamics 365 free trial
Experience what Dynamics 365 products have to offer.