Dynamics 365 Commerce
Deliver unified, personalized, and seamless buying experiences for customers and partners
Build loyalty and exceed expectations
See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
Get everything to build and run digital commerce
Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.
Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.
Modernize retail store and streamline operations
Create personalized and friction-free retail commerce experiences through user-friendly applications powered by robust back-office operations.
Customers are transforming with Commerce
See how Gibson, the world’s most iconic guitar brand, uses Commerce to simplify internal processes and provide a more immersive experience for its customers.
Deliver unified commerce at scale
Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations.
Integrated and unified
- Native support for omnichannel purchasing
- Rapidly build and enhance commerce experiences
- Single view of customer across channels
- Rapidly scale through headless commerce engine
- Modern commerce tools to empower your workforce
- Centralized management of commerce operations
- Relevant recommendations and purchasing templates for business users
- Increase conversion and discoverability with intelligent product search
- Rapid fulfilment via intelligent distributed order management
Dynamics 365 Commerce goes end to end
See why Commerce is recommended by Constellation Research for midsized to large-enterprise customers.
Enhance Commerce with intelligent add-ins
Enhance your customer shopping experience
Utilize AI-driven recommendations both online and in stores to deliver personalized customer engagements across channels.
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Capture product reviews and ratings from your customers
Grow, attach, and enhance your sales experience through AI-moderated ratings and reviews.
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