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Dynamics 365 Commerce resources

Access a robust range of resources to gain deeper insights into commerce trends and best practices.

Dynamics 365 Commerce resources

Analyst reports and research studies

Forrester

The Total Economic Impact™ Of Microsoft Dynamics 365 Commerce

Constellation Research

Microsoft Dynamics 365 Commerce Goes End-to-End

E-books and infographics

Build brand affinity with data-driven, customer-first retail.

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Improve interactions with customers through unified commerce.

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Top 7 Trends Every CEO Should Know About the Future of Retail

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Effective Fraud Protection Improves Customer Experience and Boosts Profitability

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The Future of Commerce in a Post-Pandemic World

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5 Leadership Priorities Critical for Retail Success

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Customer stories

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Columbia Sportswear gains business flexibility with Dynamics 365

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Michael Hill optimizes inventory allocation and boosts sales

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Britax Römer creates a unified e-commerce solution

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Retailer Aubainerie unifies data, personalizes experiences

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Webinars

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The 2022 Technology Guide to Intelligent Omnichannel Retailing

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Commerce Connect: Learn and Discuss Top Retail Trends with Microsoft Leaders

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Elevate Retail Experiences with Dynamics 365 Commerce

Elevate Retail Experiences with Dynamics 365 Commerce

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The differences between customer expectations for B2B and B2C shoppers

The differences between customer expectations for B2B and B2C shoppers

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Importance of Connected Commerce in Disrupted Markets

Importance of Connected Commerce in Disrupted Markets

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Shifting with Consumer Demand

Shifting with Consumer Demand

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Retail gets creative

Retail gets creative

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Create Personalized Digital Commerce Experiences for Customers

Create Personalized Digital Commerce Experiences for Customers

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Trainings and learning material

Introduction to Dynamics 365 Commerce

Become a Certified Dynamics 365 Commerce Functional Consultant

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