New licensing discount
Get licensing discounts of 100 percent in your first four months for Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional when adopting from qualified legacy systems. Contact your Microsoft partner or account representative to get started today.*
*Offer available from August 1, 2020, to June 30, 2021. Limited to new qualified customers adopting Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional from qualified legacy systems. Minimum one-year term required. Additional terms and conditions apply. Contact your Microsoft partner for complete details and to confirm if you qualify for this offer.
Customers are transforming with Dynamics 365 Customer Service
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Gartner Magic Quadrant for the CRM Customer Engagement Center
Gartner once again names Microsoft a Leader in the 2020 Magic Quadrant for the CRM Customer Engagement Center.
CRM Watchlist 2020
Microsoft is the highest scorer in the Winners with Distinction category.
How Customer Service and Mixed Reality Pave a Road to the Future of Work
Learn how mixed-reality solutions help employees work effectively from anywhere and provide better customer service.
Deliver end-to-end service with Dynamics 365 integrated solutions
Dynamics 365 Field Service
Deliver exceptional customer experiences using Field Service to dispatch the right resource to the right place at the right time—with all the tools to succeed the first time.Learn more
Dynamics 365 Remote Assist
Empower service teams to collaborate more efficiently by working together from different locations with Remote Assist on HoloLens, Android, or iOS devices.Learn more