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Gartner once again names Microsoft a leader in the CRM Customer Engagement Center Magic Quadrant.
Network Contacts deployed Microsoft Dynamics 365 to streamline service delivery and save money for its clients. Read the Nucleus Research ROI report.
Creating Highly Engaged and Satisfied Clients
Creating Highly Engaged Customer Service Employees
Explore GDPR and how Dynamics 365 helps you comply with this European privacy law
2017 State of Global Customer Service Report
How can you improve service while reducing costs?
Knowledge management in Microsoft Dynamics 365
Microsoft Dynamics 365 helps you help your customers
Intelligent customer service with Microsoft Dynamics 365
Beyond Bank delivers an exceptional customer experience with Dynamics 365
AccuWeather uses Big data and cloud services to safeguard lives and businesses.
City of Brampton transforms Government services to better serve citizens.
Differentiating your brand through customer service
Intelligent Customer Service: A Practical Approach to Digital Transformation
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